Job Summary
- Type: contract
- Location: Blantyre
- Category: Consulting
- Closing Date: 2026-07-06
Key Responsibilities
- Review the current MACRA and USF strategic plans (2022-2027) in terms of the strategic goals, objectives and activities and any relevant documentation to assess the performance of the Authority to draw the lessons as an input for the new strategy;
- Assess the internal and external environment in which MACRA and the USF operate as well as capacities and capabilities using relevant tools like the SWOT and PESTELD analysis;
- Take lead and facilitate relevant internal and external stakeholders’ consultation and validation workshops and prepare reports for the facilitation exercises;
- Develop the new Strategic Plan (2027-2032) for the MACRA and USF with clearly defined dimensions, performance perspectives and strategic objectives;
- Formulate logical framework concept for the revised Strategic plan which is clearly understood by all members of staff at MACRA and USF;
- Propose and develop a reliable, efficient and effective tool for performance appraisal measurement of the Board, Management and all Staff of the Authority with clear linkage to the strategic plan;
- Assist Management in formulating measurement criteria for key regulatory functions of MACRA and take the leading role in the gathering of basic ICT data for the industry;
- Develop a Monitoring and Evaluation (M&E) Framework with performance measures and targets for the five-year period (2027 – 2032) under the Strategic Plans as well as a relevant communications plan;
- Conduct one on one or focus group interviews with the Board, Management and Staff and all key stakeholders considered crucial to this exercise; and
- Develop a monitoring/tracking Tool for the new Strategic Plan (2027 – 2032) for MACRA and USF.
Requirements
- Lead Consultant: Minimum of a master’s degree in business administration, Strategic Management, Economics, Telecommunications/ICT, Development Studies, Social Sciences and other related disciplines from a recognized institution.
- Lead Consultant: Extensive experience in the ICT sector of not less than 10 years of demonstrable experience and knowledge in Strategic Planning and Development.
- Lead Consultant: Must have good communication, written and presentation skills.
- Two Key Experts: Minimum of a master’s degree in Economics, ICT/Telecommunication, Law, Finance, Business Administration, Development Studies and Social Sciences from a recognized institution.
- Two Key Experts: Extensive experience in the ICT Sector of not less than 5 years working on similar projects.
- Familiarity with the Theory of Change, Balanced Scorecard System, Systems Thinking and Analysis approach in Developing Strategic Plans;
- Knowledge and demonstrable experience working in the communications services sector in Malawi;
- High quantitative and qualitative research skills.
- Excellent organizational and communication skills, ability to prioritize and work with minimum supervision
How to Apply
The following are addresses for inspection of RFP document, submission and opening of proposals documents:
i) Inspection of Bidding Documents
THE CHAIRPERSON
Malawi Communications Regulatory Authority (MACRA)
Senior Chief Kapeni VII Campus
8 Kasungu Crescent
Chichiri
Private Bag 261
BLANTYRE
312225
MALAWI
Attention: Head of Procurement & Supply Chain
E-mail: procurement@macra.mw
ii) Submission of Bidding Documents
THE CHAIRPERSON
Malawi Communications Regulatory Authority (MACRA)
Senior Chief Kapeni VII Campus
8 Kasungu Crescent
Chichiri
Private Bag 261
BLANTYRE
312225
MALAWI
iii) Opening of Bidding Documents
THE CHAIRPERSON
Malawi Communications Regulatory Authority (MACRA)
Senior Chief Kapeni VII Campus
8 Kasungu Crescent
Chichiri
Private Bag 261
BLANTYRE
312225
MALAWI
Opening of proposals shall take place in MACRA Boardroom on Tuesday, 6th July, 2026 at 10:00 hours and bidder’s representatives and the general public who wish to attend are most welcome. MACRA is however, not -bound to accept the lowest or any proposal but reserves the right to exercise choice of lowest evaluated, substantially responsive proposal and can cancel the procurement proceedings at any stage.
REF Code: MACRA-USF/IPDC/ECOS-SP/2026/06/01
About the Company
Albert Gordon MacRae was an American actor, singer, and television and radio host. He appeared in the film versions of two Rodgers and Hammerstein musicals, Oklahoma! (1955) and Carousel (1956), and played the leading man opposite Doris Day in On Moonlight Bay (1951) and its sequel, By The Light of the Silvery Moon (1953).
Frequently Asked Questions
What typical qualifications and experience are required for this strategic planning consultancy role in Malawi?
For this strategic planning consultancy, a Master's degree in Business Administration, Public Policy, Economics, or a related field is often preferred, coupled with extensive experience in strategic planning, organizational development, or ICT policy. Previous experience working with regulatory bodies or public sector organizations in Malawi, or similar developing country contexts, is highly valuable.
What are the common day-to-day responsibilities for a consultant on a strategic planning project like this?
Daily tasks would involve conducting stakeholder interviews, facilitating workshops with MACRA and USF teams, and extensive desk research on ICT sector trends and regulatory frameworks. You would also be responsible for drafting sections of the strategic plan, developing performance indicators, and presenting progress reports to project committees.
What are the key aspects of the local work culture and expectations for a consultant working with a Malawian public institution?
Professionalism, punctuality, and respect for hierarchy are highly valued when working with Malawian public institutions. Building strong interpersonal relationships and demonstrating cultural sensitivity are crucial for effective collaboration and successful project delivery.
What should Malawian job seekers focus on when applying for this consultancy, and what do employers typically look for?
Applicants should highlight their proven experience in strategic planning, project management, and policy development, particularly within the ICT or regulatory sectors. Employers seek strong analytical skills, the ability to work independently, and a clear understanding of Malawi's socio-economic context as it relates to communications and digital services.
What are the realistic career progression paths after completing a major consultancy project like this strategic plan development?
Successfully delivering such a project can significantly enhance your reputation and network within the public sector and development community. This often leads to opportunities for similar high-level strategic consultancies or advisory roles with other organizations in Malawi or the wider region.
What is the typical project duration and payment structure for a strategic planning consultancy of this nature in Malawi?
Consultancy projects of this magnitude often span several months, typically from 6 to 12 months, with deliverables tied to key milestones. Payment structures usually involve an upfront mobilization fee, phased payments upon successful completion and acceptance of specific project stages, and a final payment upon overall project sign-off.