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14 hours ago
The Malawi Enterprise Development Fund Limited (MEDF) is a government-owned microfinance institution whose mission is to economically empower ordinary and underserved Malawians, particularly women, youth, and persons with disabilities, through the provision of quality, affordable, and sustainable microfinance services.
Report to: Director of Credit (MF2)
Description
To lead recovery operations at MEDF to minimize loan defaults and optimize the recovery of outstanding debts.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Finance
- Closing Date: 2026-08-04
Key Responsibilities
- Leading in the development, review and implementation of loan recovery strategies and policies across all regions to optimize loan recoveries and minimize portfolio losses
- Monitoring the overall performance of the loan portfolio in arrears, to ensure timely identification of problem loans and implementing appropriate strategies to improve loan recoveries.
- Implementing and monitoring the activity recovery plan and recovery budget, ensuring all recoveries activities are executed efficiently and within budgetary limits. Devising mechanisms to recover all loans in arrears within the recoveries portfolio and maintain Non-Performing Loans (NPLs) within acceptable limits of the total portfolio.
- Implementing documentation and procedures of loan recoveries in full compliance with MEDF s arrears escalation policy and other relevant guidelines.
- Establishing and maintaining strong internal control measures in line with the recoveries policy to prevent fraud and minimize losses across all regions.
- Preparing and submitting comprehensive reports on the performance of recoveries operations to senior management and the Executive team within stipulated timelines. Monitoring and facilitating prompt and professional resolution of customer inquiries and complaints related to loan recoveries. Identifying potential risks associated with loan recoveries and recommending mitigation strategies.
- Analysing to identifying trends in loan defaults and recommend improvements in lending practices
Requirements
- Bachelor’s degree in finance, Accounting, Economics, Banking, Microfinance, or Business Administration obtained from an NCHE accredited institution
- Master’s degree in finance, Accounting, Economics, Banking, Microfinance, or Business Administration obtained from an NCHE accredited institution
- Five (5) years of work experience, with at least three (3) years at management level
How to Apply
To apply, please visit: medf.mw
Frequently Asked Questions
What qualifications and experience are typically required for a Recoveries Manager role in Malawi?
Most employers look for a Bachelor's degree in Finance, Business Administration, Law, or a related field. Relevant professional certifications like ACCA or CIMA, or a post-graduate qualification, can be a significant advantage. Practical experience in debt recovery, credit management, or legal collections is crucial.
What are the common day-to-day responsibilities of a Recoveries Manager in Malawi?
Daily tasks include overseeing the collection of outstanding debts, negotiating repayment plans, and managing a team of recoveries officers. You'll also be responsible for implementing recovery strategies, liaising with legal teams, and preparing regular performance reports for management. This often involves navigating local legal frameworks for debt collection.
What is the typical work culture like for a Recoveries Manager in Malawi, and what are the key expectations?
The work culture often emphasizes professionalism, results-orientation, and adherence to regulatory compliance within the Malawian legal system. Employers expect strong communication skills, resilience in challenging situations, and a proactive approach to meeting recovery targets. Building good relationships with stakeholders while maintaining firm debt collection practices is key.
What are the realistic career progression paths for a Recoveries Manager in Malawi?
Successful Recoveries Managers can advance to senior management roles such as Head of Credit, Head of Collections, or even Operations Manager within financial institutions. Further specialization in risk management or legal affairs is also possible with additional qualifications and experience. Opportunities for growth often depend on the organization's structure and individual performance.
What typical benefits can a Recoveries Manager expect in Malawi?
Standard benefits generally include annual leave, sick leave, and possibly compassionate leave as per Malawian labour laws. Many employers offer medical aid schemes for employees and sometimes their immediate families, alongside contributions to a pension fund. Other benefits may vary and can include performance-based bonuses or professional development support.
How should a job seeker apply for this role in Malawi, and what do employers typically look for in applications?
Applications typically require a detailed CV and a cover letter highlighting your relevant experience in debt recovery and team management. Employers in Malawi look for proven leadership abilities, strong negotiation skills, and a clear understanding of financial regulations. Demonstrating resilience, target achievement, and a professional approach to sensitive financial matters is crucial.