Location: Duty Station: (Area 25, Lilongwe)
JOB PURPOSE
To support business growth by coordinating field agents, managing office operations, overseeing basic accounting functions, and ensuring efficient day-to-day administration to achieve organizational objectives.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Administration
- Closing Date: 2026-08-03
Key Responsibilities
- Promote business growth and identify new opportunities.
- Supervise, train, and monitor business agents.
- Manage office administration, records, procurement, and logistics.
- Maintain accounting records, process payments, prepare reconciliations, and assist with budgets.
- Prepare business and financial reports.
- Ensure compliance with organizational policies and statutory requirements.
- Provide excellent customer service and perform other duties assigned by Management.
Requirements
- Diploma in Business Administration, Accounting, Finance, Marketing, Commerce, or a related field.
- At least 2 years’ experience in administration, accounting, business development, or sales.
- Experience supervising field agents is desirable.
- Business development, accounting, communication, leadership, report writing, Microsoft Office, and organizational skills. Business growth, agent performance, timely reporting, operational efficiency, compliance, and customer satisfaction.
How to Apply
* Detailed Curriculum Vitae (CV) with at least three referees. Not more than 2 pages.
* Copies of academic and professional certificates.
* Copy of National ID or valid identification document.
Applications should be clearly marked “Application for Business Administration Officer” and sent to:
The Chief Executive Officer
Bank Nkhonde Network and Development (BNND)
Area 25, Lilongwe
Email: info@banknkhonde.com
Application Deadline: 3rd August 2026
Only shortlisted candidates will be contacted.
Frequently Asked Questions
What typical qualifications and education are needed for a Business Administration Officer role in a Malawian bank?
Candidates usually need a diploma or degree in Business Administration, Banking, Finance, or a related field from a recognized institution. Strong computer literacy, especially with Microsoft Office Suite, and excellent communication skills are also often essential for success in this role.
What are the common day-to-day responsibilities for a Business Administration Officer at a bank in Malawi?
This role typically involves managing office operations, coordinating meetings, handling correspondence, and maintaining accurate records within the bank. You would also often assist with budget tracking, procurement processes, and ensuring compliance with internal policies and regulatory requirements.
What can I expect regarding local work culture and expectations in a Malawian banking environment?
Malawian banking culture often values professionalism, respect for hierarchy, and a strong sense of teamwork and collaboration among colleagues. Punctuality, diligence, and adherence to established protocols are highly regarded, alongside a commitment to excellent customer service.
What are the realistic career progression paths for a Business Administration Officer within the Malawian banking sector?
With experience and further training, a Business Administration Officer can progress to roles like Senior Administration Officer, Branch Administrator, or potentially into specialized departments such as Human Resources or Operations. Continuous professional development, including short courses or further degrees, can significantly enhance these opportunities for growth.
What typical benefits, such as leave or medical aid, are usually associated with a banking role like this in Malawi?
Employees in the Malawian banking sector generally receive standard benefits including annual leave, sick leave, and often a pension scheme for their retirement. Many banks also provide medical aid contributions or full coverage, which is a highly valued benefit in Malawi due to the healthcare landscape.
How should I apply for this role in Malawi, and what do employers typically look for in candidates?
When applying, ensure your CV is clear, concise, and highlights relevant administrative experience, skills, and educational qualifications specific to the banking sector. Malawian employers often look for candidates with strong organizational skills, attention to detail, a proactive attitude, and an understanding of the local business and regulatory context.