Telekom Networks Malawi Plc (TNM PIc) is leading Malawi’s digital transformation, delivering next generation connectivity, mobile financial services, and enterprise solutions that are redefining how businesses connect, operate, and grow.
As a fast evolving, innovation driven telecommunications and digital services provider, TNM is shaping the future of connectivity in Malawi. To support this vision, we are seeking to attract high calibre, commercially astute, and relationship driven professionals to join the Company in the positions below. This is a high impact opportunity for individuals who thrive in dynamic, performance-oriented environments and are motivated by results.
At TNM, you will join a team that goes beyond to empower businesses, drive digital transformation, and unlock sustainable growth in an increasingly connected economy.
As a fast evolving, innovation driven telecommunications and digital services provider, TNM is shaping the future of connectivity in Malawi. To support this vision, we are seeking to attract high calibre, commercially astute, and relationship driven professionals to join the Company in the positions below. This is a high impact opportunity for individuals who thrive in dynamic, performance-oriented environments and are motivated by results.
At TNM, you will join a team that goes beyond to empower businesses, drive digital transformation, and unlock sustainable growth in an increasingly connected economy.
Job Summary
- Employer: Telekom Networks Malawi Plc (TNM PIc)
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Sales
- Closing Date: 2026-09-17
Key Responsibilities
- Drive gross adds, recruit and manage Mpamba agents, retailers and SIM Registration agents and ensure 100% availability of TNM products in the territory
- Monitor and coordinate on Dealer Stocks, monitor Dealer capacity as compared to market demand
- Ensure Dealers adhere to the standard operating processes and guidelines laid down by TNM and protect TNM’s interests.
- Assist in dealer business development and guide the Dealer on how to become more profitable
- Conduct Dealer and DRs weekly performance review meetings
- Ensure excellent retail branding and visibility in the territory
- Analyze the sales by channel and outlet in the routes and implement initiatives for more sales in key channels
- Conduct market research and surveys
- Ensure that all network related challenges in the territory are resolved on time
- Prepare and submit sales, market share and market visits reports
Requirements
- Minimum of a Diploma in Business Administration, Business Studies or any related field.
- Proven work experience in sales and marketing especially in FMCG and services
- Valid driving licence and proficiency in driving motorcycles or manual vehicles.
- High drive for results and ability to work under pressure.
- Good communication skills both oral and written.
How to Apply
Apply by email: vacancy@tnm.co.mw
About the Company
Telekom Networks Malawi Plc (TNM Plc) is a prominent mobile telecommunications provider, recognized as Malawi's first cellular network operator, having launched services in 1997. This publicly listed company on the Malawi Stock Exchange offers a comprehensive suite of services, including mobile voice, data, internet, and innovative value-added solutions like the pioneering TNM Mpamba mobile money service across Malawi. Dedicated to advancing digital inclusion, TNM Plc continually invests in expanding its network infrastructure and introduces cutting-edge technologies to serve individuals and businesses throughout the nation. Its operations are vital for connecting communities and fostering socio-economic growth within Malawi.
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Frequently Asked Questions
What qualifications do I need to become a Consumer Sales Executive in Malawi?
Typically, employers require a Bachelor's degree in a relevant field such as Business, Marketing, or Sales. Some may also consider candidates with a Diploma or Certificate in Sales or Marketing. Relevant experience in sales or customer service is often preferred.
What are the day-to-day responsibilities of a Consumer Sales Executive in Malawi?
As a Consumer Sales Executive, your main tasks will include selling products or services to customers, meeting sales targets, and building customer relationships. You will also be responsible for identifying new sales opportunities, conducting market research, and reporting on sales performance. Effective communication and negotiation skills are essential.
What is the local work culture like for sales roles in Malawi?
In Malawi, sales roles often involve building strong relationships with customers and colleagues. Employers value a customer-focused approach, teamwork, and adaptability. You can expect to work in a fast-paced environment with a focus on meeting sales targets and delivering excellent customer service.
What are the typical benefits for a Consumer Sales Executive in Malawi?
Benefits for sales executives in Malawi may include medical aid, pension schemes, and leave entitlements. Some employers may also offer additional benefits such as training and development opportunities, performance-based bonuses, or commission structures. The specific benefits will vary depending on the employer.
How do I apply for a Consumer Sales Executive role in Malawi and what do employers look for?
To apply for a Consumer Sales Executive role, you will typically need to submit a CV and cover letter highlighting your relevant experience and skills. Employers in Malawi look for candidates with strong communication and interpersonal skills, a customer-focused approach, and a proven track record in sales or customer service. Tailor your application to the specific job requirements and be prepared for a competitive recruitment process.
What are the career growth prospects for a Consumer Sales Executive in Malawi?
With experience, Consumer Sales Executives in Malawi can progress to senior sales roles, such as Sales Manager or Business Development Manager. Career growth may also involve moving into related fields, such as marketing or customer service management. Opportunities for advancement will depend on individual performance, skills, and experience.