Overall Objective
This role leads the Malawi Revenue Authority’s human resources and organisational development function by aligning the HR Strategy with business objectives to optimize human capital. The position drives the talent management agenda, implements key HR initiatives, and delivers effective resourcing and performance management solutions. Additionally, the role builds strong strategic partnerships across the organisation to maximise resource utilization and foster a collaborative workforce.
Job Summary
- Employer: Malawi Revenue Authority (MRA)
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Human Resources
- Closing Date: 2026-10-10
Key Responsibilities
- Providing Leadership, Direction and strategy on all Human resources issues.
- Developing human resources operational and financial strategies by estimating, forecasting and anticipating requirements, trends and variances, aligning monetary resources.
- Contributing to formulation and implementation of organisational strategy and corporate plan.
- Leading the formulation of Human Resource policies, operational guidelines, and procedures in line with organisational objectives to optimize productivity.
- Formulating and implementing employee development strategies and plans through recruiting, training, coaching, counselling and disciplining staff, planning, monitoring, appraising, and reviewing staff contributions, maintaining compensation determining production.
- Driving the Authority initiatives to improve ethics, culture and facilitate change management.
- Formulating various Human Resources metrics to measure and evaluate the impact of Human Resources in the Authority.
- Developing and maintaining competitive remuneration and Terms and Conditions of Service able to attract, retain and motivate professional staff.
- Ensuring the Authority has an optimal number of well-trained, appropriately skilled, and highly motivated employees to achieve its objectives
- Overseeing the development of Organisational design, structures and accountabilities.
Requirements
- A Bachelor’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Psychology or any other relevant discipline from a recognized institution.
- A Master’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Psychology or a related field from a recognized institution.
- A minimum of ten (10) years’ post-qualification experience in Human Resources and Organizational Development, with at least five (5) years served at executive leadership level.
- Professional certification in Human Resources, Organizational Development or a related discipline will be an added advantage.
- Full Member in good standing of the Institute of People Management Malawi (IPMM) or an equivalent recognized professional body.
- Broad knowledge and experience in employment law, compensation, manpower planning and staff development, employee relations, safety, and training and performance management.
- Must demonstrate executive presence and candor.
- Excellent interpersonal and coaching skills.
- Demonstrated ability to lead and develop Human Resources staff members.
- Demonstrated ability to interact effectively with fellow executives and the Board of Directors.
- Evidence of the practice of a high level of confidentiality.
- Excellent organisational skills.
How to Apply
About the Company
The Malawi Revenue Authority (MRA) is an agency of the Government of Malawi responsible for assessment, collection, and accounting for tax revenues in Malawi. Based in Malawi, the MRA plays a crucial role in the country's economic development by collecting taxes and ensuring compliance with tax laws. With its headquarters likely in Lilongwe or Blantyre, the MRA operates across Malawi, serving taxpayers and contributing to the country's revenue. The MRA's core function is to generate revenue for the Malawi government, which is used to fund public services and infrastructure development. By carrying out its mandate, the MRA helps to promote economic growth and stability in Malawi.
Collecting revenue for Malawi's development
Website: https://www.mra.mw/about
Frequently Asked Questions
What qualifications and certifications are typically required for a Director of Human Resources role at a parastatal like MRA in Malawi?
Most senior HR director roles in Malawi require a Master's degree in Human Resources, Business Administration, or a related field, plus professional certifications such as CIPD, SHRM-SCP, or CHRP. Candidates usually need 10+ years of progressive HR experience with at least 5 years in senior management. Membership with the Malawi Institute of Management or similar professional bodies strengthens your candidacy.
What are the typical day-to-day responsibilities of a Director of Human Resources and Organisational Development at a revenue authority?
Daily responsibilities include overseeing talent acquisition, employee relations, and performance management systems for a large workforce. You will also lead organisational development initiatives, manage HR policy compliance, and advise executive leadership on workforce strategy. Regular engagement with government ministries and union representatives is common given the public sector context.
How does the work culture and expectations differ in Malawian government and parastatal organisations compared to private sector?
Parastatal roles emphasize hierarchical respect, formal protocols, and extensive documentation for decision-making. Expect slower approval processes but greater job security and structured working hours, typically 7:30 AM to 4:30 PM. Building relationships across ministries and demonstrating patience with bureaucratic procedures are essential for success.
What career progression paths exist for senior HR professionals in Malawi's public sector?
Progression typically moves from HR Manager to Director, then to Deputy or full Commissioner-level positions in larger ministries. Some professionals transition to Secretary to the President and Cabinet roles or join international organisations like the UN or AfDB. Continuous professional development and postgraduate qualifications significantly accelerate advancement opportunities.
What benefits are typically offered for director-level positions in Malawian parastatals like MRA?
Benefits usually include comprehensive medical aid coverage for you and dependents, a contributory pension scheme, and generous annual leave allowances often exceeding 30 days. Many parastatals provide housing or housing allowances, official vehicles or transport allowances, and performance-based bonuses. Gratuity or severance packages are also common upon contract completion.
How should I apply for a senior HR director position at MRA, and what do Malawian employers prioritise in candidates?
Applications are typically submitted through the MRA website, Public Service Commission portals, or newspaper advertisements with detailed CVs and certified supporting documents. Employers prioritise demonstrated experience in public sector transformation, knowledge of Malawi's labour laws, and proven track records in change management. Strong references from senior government officials and evidence of successful large-scale HR projects carry significant weight.