The Lilongwe Water Board is a Statutory Corporation established in 1947 and re-constituted in 1995 under the Water Works Act (Cap 72). It is responsible for the provision of water supply and sanitation services to the City of Lilongwe and other surrounding areas designated as its supply area.
The Board is inviting applications from suitably qualified candidates of Malawi origin to fill the following position that exist within the Board.
Job Summary
- Employer: Lilongwe Water Board
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Administration
- Closing Date: 2026-10-20
Key Responsibilities
- Photocopying LWB documents
- Printing documents from all LWB departments
- Duplicating LWB documents
- Ordering stationery from stores
- Carrying out minor servicing and repairs of the machines
- Preparing reports
- Documenting resource usage
- Reporting major faults of the machines to the supervisor
- Demonstrating outstanding commitment to service delivery programs of the Board by personally identifying and reporting water bursts/leakages to the Customer Care Division, of which verifiable repair records shall be used during performance appraisal as one of the components to be assessed for time.
Requirements
- A minimum of an MSCE plus two years’ experience in similar work.
How to Apply
Address: P.O Box 96,
About the Company
Lilongwe Water Board is a statutory corporation established under the Water Works Act, responsible for water supply and sanitation services in Lilongwe, the capital city of Malawi. The board manages the abstraction, treatment, and distribution of potable water to residential, commercial, and industrial customers across the city and surrounding areas. It operates water treatment plants, maintains an extensive network of pipelines and reservoirs, and implements revenue collection systems to sustain its operations. Lilongwe Water Board also engages in water conservation education and infrastructure expansion projects to meet growing demand in one of Malawi's fastest-growing urban centers.
Providing safe water for life
Frequently Asked Questions
What qualifications or education do I need to become a Duplicating Machine Operator at Lilongwe Water Board?
Most employers in Malawi require a minimum of MSCE with passes in English and Mathematics, plus a certificate in Secretarial Studies or Office Management from a recognized institution like MIM or DAPP. Practical experience operating photocopiers, risograph machines, or digital printers is highly valued. Computer literacy, especially in Microsoft Office, is increasingly essential.
What are the typical day-to-day responsibilities of this role?
You will operate and maintain duplicating equipment to produce documents, reports, and forms for various departments. Daily tasks include setting up machines, monitoring print quality, troubleshooting minor faults, and keeping inventory of paper and supplies. You may also assist with binding, collating, and distributing finished materials.
How is the work culture and what expectations should I have as an employee in Malawi's public sector?
Malawian public sector workplaces emphasize punctuality, respect for hierarchy, and adherence to formal protocols. Dress codes are typically conservative, and you will be expected to show deference to senior staff. Teamwork and reliability are highly valued, with performance often measured by consistency and meeting departmental deadlines.
What career progression opportunities exist for a Duplicating Machine Operator?
With experience and additional training, you can advance to Senior Reproduction Officer, Office Supervisor, or Administrative Officer roles. Pursuing diplomas in Business Administration or Records Management through institutions like MIM or UNIMA can accelerate promotion. Some operators transition into procurement, logistics, or general administrative management positions.
What benefits are typically offered for this type of position in Malawi?
Public sector employers like water boards usually provide pension schemes through the Local Authorities Pension Fund, medical aid contributions, and annual leave entitlements as prescribed by Malawi labour laws. You may also receive housing or transport allowances depending on your grade level. Specific benefits vary by employer and are detailed in your employment contract.
How do I apply for this position and what do employers look for in candidates?
Monitor the Lilongwe Water Board website, newspaper advertisements, and the Malawi Public Service Commission job portals for vacancies. Submit a typed application letter, CV, certified copies of certificates, and references as specified in the job advert. Employers prioritize candidates with demonstrated machine operation experience, attention to detail, and strong references from previous supervisors.