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CASHIER – NICO General Insurance Company Limited

NICO General Insurance Company Limited , a leading short-term insurance company in Malawi, invites applications from suitably qualified and experienced professionals for the position of Cashier tenable at Mzuzu Office.

Job Summary

  • Employer: NICO General Insurance Company Limited
  • Job Type: Full-time
  • Location: Mzuzu, Malawi
  • Category: Accounting
  • Closing Date: 2026-10-16

Key Responsibilities

  • Receive payments from clients and issue receipts for all transactions.
  • Reconcile system-recorded receipts to daily cash, cheque, and electronic collections, investigate any differences promptly, and escalate unresolved exceptions in accordance with established procedures.
  • Prepare and submit accurate daily collection and reconciliation reports, ensuring that all receipts are fully accounted for and the cash position is balanced before close of business.
  • Deposit cash and cheques intact into designated bank accounts within prescribed timelines, retain supporting deposit documentation, and promptly report any banking exceptions.
  • Administer petty cash in accordance with approved limits and procedures, maintain complete supporting records, process authorized replenishments, conduct regular cash counts, and ensure that the approved float is adequately maintained.
  • Perform weekly and monthly bank reconciliations and ensure alignment with the cashbook and general ledger.
  • Allocate receipts to the correct direct-client accounts and policies, follow up on unmatched receipts and unapproved policies, and resolve outstanding items before the applicable reporting deadlines.
  • Maintain sound relationships with internal and external customers by providing timely assistance and responding to enquiries.
  • Adhere to company policies, procedures, and applicable regulatory requirements.

Requirements

  • Bachelor’s degree in Accounting, Finance, Economics, or another relevant equivalent qualification.
  • Two to four years’ relevant experience in cashiering, accounting, finance, or a comparable financial operations environment.

How to Apply

Apply by email: recruitment@nicogeneral.com

About the Company

NICO General Insurance Company Limited is a general insurance provider operating in Malawi, offering motor, fire, marine, and liability coverage to individuals and businesses across the country. The company is a subsidiary of NICO Group, a diversified financial services group with roots in Malawi, and maintains its headquarters in Blantyre. It serves clients through a network of branches and brokers throughout Malawi, underwriting risks for assets ranging from private vehicles to commercial enterprises. NICO General Insurance is regulated by the Reserve Bank of Malawi and holds a license to conduct non-life insurance business in the country. The company competes in Malawi's insurance market alongside other local and international underwriters, focusing on delivering claims services and risk management solutions to its policyholders.

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Frequently Asked Questions

What qualifications or education do I need to become a cashier at an insurance company like NICO General Insurance in Malawi?

Most employers require a minimum of MSCE with strong Mathematics and English grades, plus a certificate or diploma in Accounting, Finance, or Business Administration from a recognized institution like MANEB or MIM. Professional certifications such as ACCA Foundation or CIS are advantageous but not always mandatory for entry-level roles.

What are the typical day-to-day responsibilities of a cashier in a Malawian insurance company?

You will process premium payments, issue receipts, reconcile daily cash transactions, and maintain accurate records of all financial dealings. You may also assist customers with payment inquiries and work closely with underwriters and accounts staff to resolve discrepancies.

What is the work culture like for cashiers in Malawi's insurance sector?

Expect a formal, hierarchical environment where punctuality, professional dress, and respect for senior staff are highly valued. Employers emphasize accuracy and integrity due to the sensitive nature of handling money, and teamwork with colleagues in other departments is essential.

What career progression opportunities exist for cashiers in Malawian insurance companies?

With experience and further qualifications, you can advance to senior cashier, accounts assistant, or bookkeeping roles, eventually moving into supervisory or management positions within finance departments. Many professionals pursue additional accounting certifications to accelerate their progression.

What benefits are typically offered to cashiers in Malawi's formal employment sector?

Standard benefits usually include annual leave as mandated by Malawi labour law, medical aid or health insurance, and pension contributions through NICO or other approved schemes. Some employers may also provide staff loans, funeral cover, and performance-based bonuses.

How should I apply for a cashier position at NICO General Insurance, and what do employers look for?

Submit a well-structured CV and cover letter through the company's official careers portal or email, highlighting any cash handling experience and proficiency in accounting software like Pastel or Excel. Employers prioritize candidates who demonstrate honesty, attention to detail, and strong numerical skills, with references from previous employers or reputable institutions.

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