Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Hospitality
- Closing Date: 2026-08-03
Key Responsibilities
- Oversee daily operations of the lodge
- Manage and supervise all activities within the premises
- Prepare weekly reports (every Friday)
- Plan and organize events and promotions
- Develop new ideas to grow and market the lodge
- Perform other assigned duties
Requirements
- Experience in hospitality, tourism, or customer care
- Proven ability to manage operations and staff
- Self-starter with strong leadership skills
- Ability to adapt quickly and bring new ideas
- Basic computer knowledge is a must!
- Minimum: MSCE
- Certificate in Hospitality Management with experience
- Diploma is an added advantage
How to Apply
Phone: 0991770789
Frequently Asked Questions
What are the typical qualifications and experience employers in Malawi look for in a Lodge Manager?
A diploma or degree in Hospitality Management, Tourism, or Business Administration is often preferred, alongside significant experience in lodge or hotel operations. Demonstrable leadership skills, financial acumen, and a strong customer service track record are highly valued by Malawian employers.
What does a Lodge Manager typically do on a day-to-day basis at a place like The Golden Wave Lodge?
Daily tasks involve overseeing all operational aspects, including front desk, housekeeping, and food and beverage services to ensure smooth guest experiences. You'll also manage staff, handle administrative duties, monitor lodge maintenance, and ensure high standards of service delivery.
What is the typical work culture and what are the key expectations for a Lodge Manager in the Malawian hospitality sector?
Malawian hospitality values respect, teamwork, and a warm, welcoming approach to guests, often requiring a strong community spirit. Employers expect adaptability, strong problem-solving skills, and a proactive attitude in managing lodge operations and staff effectively.
What are the realistic career progression opportunities for a Lodge Manager in Malawi?
After gaining solid experience, a Lodge Manager can progress to managing larger properties, multiple lodges within a group, or even regional management roles. Opportunities also exist to specialize in areas like marketing or operations, or to transition into tourism consulting within Malawi.
What kind of benefits package can a Lodge Manager generally expect in Malawi, beyond salary?
Typical benefits often include annual leave, sick leave, and sometimes medical aid coverage for the employee and potentially their family. Given the nature of lodge work, on-site accommodation and meals are frequently provided, in addition to pension contributions as per labor laws.