Eagles Rising High School is a new co-educational Christian boarding secondary school in Salima, which welcomed its founding Form 1 class in September 2026. We are building toward 320 students in Phase 1 and 600 when Phase 2 opens. Our mission is to equip young Malawians with technological skills, strong moral character, Christian values and leadership so they can transform their communities. Our LEADS values (Leadership, Excellence, Accountability, Discovery, Spirituality) shape everything we do.
THE ROLE
You will be the first face and voice of Eagles Rising. You will keep the front office running smoothly, warmly and professionally.
Job Summary
- Employer: Eagles Rising High School
- Job Type: Full-time
- Location: Salima, Malawi
- Category: Administration
- Salary: Competitive, based on qualifications and experience
- Closing Date: 2026-10-16
Key Responsibilities
- Reception: welcome visitors and parents, answer phone calls, WhatsApp and email, and direct enquiries to the right person
- Visitor control: keep the visitor log and work with security so that nobody enters the school without being recorded
- Admissions: handle enquiries, give out and receive application forms, and keep enrolment files complete and up to date
- Student records: maintain accurate, confidential student and parent records, both paper and digital
- Fees support: issue receipts and keep fee records in step with the Finance Office
- Office support: type letters and notices to parents, manage the Principal’s diary, file documents and keep stationery stocked
Requirements
- Education: MSCE with a credit in English, plus a Diploma or Certificate in Secretarial Studies, Office Management or Business Administration
- Experience: at least 2 years in a front office or reception role; experience in a school is an advantage
- Computer skills: confident with Microsoft Word and Excel (or Google Docs and Sheets), email and WhatsApp for business
- Communication: excellent spoken and written English and Chichewa, with a friendly, calm and professional manner
- Character: organised, reliable and honest with confidential information and money, and in tune with our Christian ethos
Salary
Competitive, based on qualifications and experience
How to Apply
Frequently Asked Questions
What qualifications or education do I need to become an Administrative Assistant at a Malawian school?
Most employers require a minimum of MSCE or equivalent, with a diploma in Business Administration, Secretarial Studies, or Education Management being highly preferred. Computer literacy in MS Office and strong English communication skills are essential. Previous experience in a school or office environment gives candidates a significant advantage.
What are the typical day-to-day responsibilities of a Front Office Administrative Assistant in a Malawian school?
You will manage visitor reception, answer phone calls, handle student records and correspondence, and support the school administration with scheduling and filing. The role often includes managing petty cash, coordinating with parents, and ensuring the front desk operates smoothly during school hours. You may also assist with event coordination and basic procurement tasks.
How does workplace culture and employer expectations differ in Malawian schools compared to private companies?
School environments in Malawi emphasize respect for hierarchy, punctuality aligned with term calendars, and strong community engagement with parents and stakeholders. Employers expect flexibility during peak periods like enrollment and exam seasons. Dress codes tend to be formal, and maintaining a professional, welcoming demeanor is paramount given the public-facing nature of the role.
What career progression opportunities exist for Administrative Assistants in Malawi's education sector?
With experience and further qualifications, you can advance to Senior Administrative Officer, School Bursar, or Office Manager positions. Some pursue teaching qualifications to transition into academic roles, while others move into NGO or government education administration. Networking through professional bodies like the Malawi Institute of Management can open doors to broader opportunities.
What benefits should I expect as an Administrative Assistant in a Malawian school?
Benefits vary by employer but typically include annual leave as per Malawi labour laws, sick leave, and sometimes medical aid contributions. Private and international schools may offer better packages including pension schemes, while government-aided schools often provide more job security. Always clarify benefits during the interview process as practices differ significantly across institutions.
How should I apply for this position, and what do Malawian school employers look for in candidates?
Submit a well-organized CV with a tailored cover letter highlighting your organizational skills and any school or customer service experience directly to the school or via advertised channels. Employers value reliability, discretion with confidential information, and demonstrated ability to handle multiple tasks under pressure. Include referees who can attest to your professionalism and work ethic, as personal recommendations carry weight in Malawi's hiring culture.