The Administrative and HR Assistant provides administrative, communication, people and logistical support to ensure priorities are effectively managed. This role serves as a central point of coordination, enabling smooth internal operations and external engagements while maintaining professionalism, confidentiality, and excellence in execution.
Job Summary
- Employer: Resani Consulting Ltd
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Administrative
- Closing Date: 2026-10-20
Key Responsibilities
- Gather, review, and summarise information, meeting notes, and correspondence to support decision-making and follow-up actions.
- Deliver briefing materials, reports, and communications that reflect the priorities and appropriate tone.
- Provide necessary support in the Human Resources department.
- Execute, process, and validate administrative tasks including but not limited to calendar management, travel planning, and documentation to ensure operational efficiency.
- Inform, notify, and clarify internal and external communications to maintain alignment across teams and stakeholders as guided by supervisor.
- Sequence project milestones and action items by creating and maintaining trackers to support timely delivery and accountability.
Requirements
- Strong written and verbal communication skills with the ability to craft clear, professional correspondence and reports.
- Proven ability to manage multiple tasks and priorities with precision, discretion, and minimal oversight.
- High proficiency in office software (e.g., Microsoft Office Suite) and comfort with digital systems for documentation and scheduling.
- Demonstrated capacity to engage effectively with diverse teams and stakeholders, fostering collaboration and trust.
- Skilled in organising, processing, and delivering information and logistics in a fast-paced, dynamic environment.
- Prior experience in Human Resources is desirable.
- Mature Christian faith.
- Interpersonal skill set with strong networking ability.
- Exceptional collaborator with diverse teams.
- High credibility with staff and partners.
- Customer service excellence.
- Experience with Workday or similar ERP systems is desirable.
- Fluent in written and oral English language.
- Qualification in a relevant field.
- At least 2 years of relevant experience.
How to Apply
Apply by email: recruitment@resaniconsulting.com
Frequently Asked Questions
What qualifications or education do I need to become an Administrative & HR Assistant in Malawi?
Most employers require a Diploma in Business Administration, Human Resource Management, or a related field from a recognized institution like MIM or UNIMA. A Certificate in Secretarial Studies or HR from MANEB can also suffice for entry-level roles. Proficiency in MS Office and basic accounting software is increasingly expected.
What are the typical day-to-day responsibilities of an Administrative & HR Assistant?
You will manage office correspondence, schedule meetings, maintain employee records, and assist with payroll processing. Recruitment support including shortlisting candidates and onboarding new staff is also common. Additional duties often include petty cash management and coordinating office supplies procurement.
How does workplace culture in Malawi affect this role?
Respect for hierarchy is important; you will likely report to senior managers and expected to show deference. Punctuality is valued though flexible start times are common in some sectors. Building personal relationships with colleagues and stakeholders is essential for effective HR and administrative work.
What career progression paths are available from an Administrative & HR Assistant position?
With experience, you can advance to HR Officer, HR Manager, or Office Administrator roles. Professional certifications from the Institute of People Management in Malawi (IPMM) or SHRM can accelerate promotion. Some assistants transition into specialized areas like payroll management or training coordination.
What benefits are typically offered for Administrative & HR Assistant roles in Malawi?
Standard benefits usually include annual leave of 18-24 days, public holidays, and sick leave as mandated by the Employment Act. Larger organizations may offer medical aid through schemes like MASM or Liberty Health, and pension contributions through NICO or Old Mutual. Smaller firms often provide fewer formal benefits.
How should I apply for Administrative & HR Assistant positions, and what do Malawian employers look for?
Submit a concise CV with a tailored cover letter via email or as directed in the job advert; include traceable referees from previous employers. Employers value reliability, discretion with confidential information, and demonstrated experience with Malawian labor laws. Practical tests in MS Excel or written communication are common during selection.