Job Summary
- Employer: Livestock Care Centre Ltd
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Veterinary
- Closing Date: 2026-10-02
Key Responsibilities
- Provide professional frontline technical support and practical livestock-husbandry guidance to customers within the authorised scope of practice.
- Assist customers in selecting appropriate veterinary medicines, vaccines, nutritional products, feeds, supplements and livestock equipment.
- Explain correct product use, dosage, administration, withdrawal periods, storage and handling requirements within professional scope.
- Actively promote and sell company products and contribute towards achievement of individual and shop sales targets.
- Build strong relationships with farmers and other customers and provide effective after-sales technical support.
- Receive, inspect and correctly store veterinary medicines, vaccines and other products.
- Maintain the vaccine cold chain, including routine refrigerator and temperature monitoring and documentation.
- Conduct routine quality assurance (QA) checks covering product condition, batch/lot numbers, expiry dates, storage conditions and product traceability.
- Apply FEFO (First Expiry, First Out) principles and promptly identify and quarantine expired, damaged, recalled or otherwise non-conforming products.
- Maintain accurate stock records and participate in receiving goods, stock counts, reconciliation, stock transfers and inventory control.
- Maintain proper records of veterinary medicines and vaccines in accordance with company procedures and applicable regulatory requirements.
- Handle customer complaints professionally, document product-quality concerns and escalate technical or regulatory matters appropriately.
- Participate in daily shop opening/closing, merchandising, POS/sales processing and other routine shop operations.
- Support implementation and continuous improvement of company SOPs, quality systems and regulatory compliance.
- Perform other reasonable animal-health, sales and operational duties assigned by management.
Requirements
- Applicants must possess a minimum of a Diploma in Animal Health from a recognized institution and have at least three (3) years of relevant working experience, preferably in a busy commercial animal-health, veterinary, livestock, agricultural-input or related service company.
- Candidates should have strong practical experience in customer support and livestock husbandry, particularly poultry and/or livestock production.
- Previous experience in veterinary pharmaceuticals, vaccines, livestock inputs, technical sales, inventory management or veterinary retail operations will be a strong advantage.
- Where the duties constitute regulated veterinary or para-veterinary practice, applicants should be appropriately registered or eligible for registration with the relevant veterinary regulatory authority in Malawi.
- Strong customer-service and communication skills.
- Commercial awareness and a strong sales orientation.
- Practical livestock-production and husbandry knowledge.
- Integrity, accountability and attention to detail.
- Strong record-keeping and inventory-control discipline.
- Basic computer literacy and ability to use POS/business systems.
- Ability to work effectively with minimal supervision and as part of a team.
How to Apply
Frequently Asked Questions
What qualifications or certifications do I need to become an Animal Health Technician in Malawi?
Most employers require a Diploma in Animal Health and Production from a recognized institution like Lilongwe University of Agriculture and Natural Resources (LUANAR) or Natural Resources College (NRC). A Certificate in Animal Health from a technical college may suffice for entry-level roles. Registration with the Veterinary Council of Malawi is typically required to practice legally.
What are the typical day-to-day responsibilities of an Animal Health Technician at a livestock care centre?
Daily tasks include conducting health examinations, administering vaccines and treatments, assisting with artificial insemination, and maintaining herd health records. You will also educate farmers on disease prevention and proper animal husbandry practices. Emergency call-outs for sick animals are common, especially during disease outbreaks.
How is the work culture and what expectations do Malawian employers have for Animal Health Technicians?
Employers expect punctuality, practical problem-solving skills, and willingness to work in rural areas with limited resources. Respect for hierarchy and clear communication with farm managers and veterinary officers is essential. Flexibility is key, as livestock emergencies often require evening and weekend work.
What career progression opportunities exist for Animal Health Technicians in Malawi?
With experience, you can advance to Senior Technician, Farm Manager, or Livestock Production Officer roles. Further studies such as a Bachelor's degree in Veterinary Medicine or Animal Science open doors to government positions or consultancy work. Some technicians establish private veterinary practices or become agricultural extension officers.
What benefits are typically offered to Animal Health Technicians by employers in Malawi?
Benefits vary by employer but often include annual leave, sick leave, and sometimes medical aid through schemes like MASM or Liberty Health. Larger commercial farms may provide housing or transport allowances. Pension contributions through NICO or other providers are common in formal employment.
How should I apply for an Animal Health Technician position and what do Malawian employers look for in candidates?
Submit a detailed CV with certified copies of academic and professional certificates to the employer's office or email address. Employers value hands-on experience from internships or attachments at government veterinary departments or commercial farms. Demonstrating knowledge of local livestock diseases like Foot-and-Mouth or Newcastle disease strengthens your application.