PUSEPA, we are Public Service Pensioners Association in Malawi, a leading membership representing retired civil servants, with its Head Office in Lilongwe.
Position Summary
PUSEPA is seeking a highly organized and proactive Assistant Administrator to assist managing dally secretariat office operations.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Administration
- Closing Date: 2026-07-24
Key Responsibilities
- Assist in overseeing the smooth operation of our secretariat, including asset management.
- Prepare correspondence, reports and meeting minutes
- Manage office supplies and ensure adequate stock levels.
- Assist in maintaining accurate digital and physical database of retired civil servants, process membership registration and enquiries.
- Support the preparation of budget and financial reports when required by the Secretary General and Management.
- Assist in petty cash management.
- Facilitate communication between departments, staff and stakeholders.
- Schedule meetings, appointments and events.
- Assist in organizing meetings ie. Annual General Meetings (AGM], workshops and official functions.
- And any other duties assigned by Management.
Requirements
- Diploma in Public Administration or Business Administrafion, Human Resources and any other related field.
- Minimum of 3 years of experience in office administration, ideally within an NGO membership association or public sector environment in Malawi.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and database management.
- Excelent written and verbal communication in both English and Chichewa
- High level of integrity, patience and empathy when decling with elderly persons.
- Ability to work under minimal supervision even at odd hours.
- The candidate should be between 45 – 65 years of age
- Strong organizational and problem solving abilities
- Respectful and professional conduct when dealing with Senior Citizens.
- Knowledge of Malawi’s Public Service Pension framework is an added advantage.
How to Apply
Interested candidates should submit their applications, and CV through email to pusepa@gmail.com Attention the Secretary General not later than 24 July 2026.
Only shorflisted candidates will be contacted for interviews. All Malawians regardless of whether they are retired civil servants or not are encouraged to apply.
Only shorflisted candidates will be contacted for interviews. All Malawians regardless of whether they are retired civil servants or not are encouraged to apply.
About the Company
The Public Service Pensioners Association in Malawi (PUSEPA) is a vital advocacy group dedicated to representing the interests of retired public servants across the country. Operating from Malawi, PUSEPA primarily focuses on safeguarding and advancing the welfare of its members through active engagement with government bodies and relevant stakeholders. The association consistently champions fair and timely disbursement of pension benefits, while also addressing critical issues such as pension arrears and access to improved healthcare services. PUSEPA plays a crucial role in ensuring that the voices and concerns of public service pensioners are heard and acted upon at a national level, striving to enhance the dignity and living standards for those who served Malawi.
Championing the welfare of public service pensioners in Malawi.
Frequently Asked Questions
What educational qualifications and practical skills are typically required for an Assistant Administrator role at a body like PUSEPA in Malawi?
Candidates usually need a Diploma or Degree in Business Administration, Office Management, or a related field. Essential practical skills include proficiency in office software, excellent communication, and strong organizational abilities. Experience in a membership-based organization is often an advantage.
What are the common day-to-day responsibilities for an Assistant Administrator supporting a Public Service Pensioners Association in Malawi?
Daily tasks often involve managing office correspondence, maintaining accurate member records, and assisting with meeting preparations. The role also includes providing direct support to pensioners by addressing inquiries and facilitating service access.
What is the typical work culture and what are the key expectations for an Assistant Administrator within a Malawian association, especially one serving pensioners?
The work culture often values professionalism, respect for elders, and a strong sense of community service. Key expectations include punctuality, attention to detail, and excellent interpersonal skills to respectfully engage with members.
What realistic career progression paths are available for an Assistant Administrator working within an association like PUSEPA in Malawi?
Career progression might involve advancing to a full Administrator or Office Manager role, or specializing in areas like Human Resources or Finance within the association. Further growth often depends on acquiring additional qualifications and demonstrating leadership.
What typical benefits package, such as leave, medical aid, or pension contributions, can an Assistant Administrator expect in Malawi?
Standard benefits usually include annual leave, sick leave, and often contributions to a pension scheme as mandated by law. Medical aid coverage can vary, with some organizations offering basic schemes while others might not, depending on their size and financial capacity.
What is the typical application process for administrative roles in Malawi, and what do employers like PUSEPA look for in a candidate?
The standard application process involves submitting a comprehensive CV and a tailored cover letter, followed by one or more interview stages. Employers seek relevant administrative experience, strong organizational and communication skills, and a demonstrated commitment to service and integrity.