We exist to improve the quality of life in Malawi through family planning and reproductive healthcare services. We serve over 800,000 clients annually and make a significant contribution to national family planning objectives. The organization has national coverage, operating through 23 clinics and numerous outreach clinic sites.
Applications are invited from suitably qualified candidates to fill the following vacant position:
Behavioural Change Communication Intervention Officer
Direct reporting line : Behavioural Change Communication Intervention Manager
Parallel reporting line : Team Leader
Location: Dowa District
Role Purpose
The BCCI Officer is responsible for mid-level leading effective and efficient planning, prioritization, implementation, documentation, monitoring and evaluation of BLM’s Sexual and Reproductive Health (SRH) Behavioural Change education, community mobilization and demand creation communication strategies.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Communications
- Closing Date: 2026-08-25
Key Responsibilities
- Develop and implement effective and efficient Sexual and Reproductive (SRH) Behavioural Change Communications (BCC) education and demand creation team tailor made action plans.
- Coordinate and manage a network of Reproductive Health Assistants (RHA) communitybased agents in implementing effective Interpersonal Communication (IPC) demand creation and education strategy as well as RHA incentive scheme.
- Securing, organisation and management of corporate client SRH education and service demand creation for outreach teams.
- Coordinate and provide periodic reporting of Sexual and Reproductive (SRH) Behavioural Change Communications Interventions (BCCI) progress reports and analysis to Operations Directorate
- Support BCCI Manager in formulating and delivering community mobilization, education and general community outreach strategic plans for effective promotion and uptake of SRH services in impact communities and BLM Centres.
- Support in concept development, creative design, testing and production of effective and efficient BCCI products, services and demand creation and education tools.
- Compile monthly reports for BLM service channels informing progress status and identifying opportunities on SRH education and demand creation programs.
- Gather and compile success stories, lessons learnt and photos from BCCI activities.
- Perform any other duties assigned by BCCI Manager and Senior Marketing Manager
- Engage and manage external vendors and partnerships for day-to-day field activities, the Team Leader takes overall responsibility, the BCCI Officer is accountable to the team leader for the following work areas;
- Day-to-day movements and planning, ensuring BCCI Officers follow the approved plans.
- Attending the monthly meeting and actively participating, attending other key team meetings.
- Reviewing outreach schedules and providing constructive feedback around chosen locations.
- Creating BCCI schedules in collaboration with team leaders and other team members and ensuring they align with outreach schedules and activities are tailored to specific sites.
- Support the Team Leader and other team members to write the monthly narrative reports.
Requirements
- Degree in Media for Development/ Mass communication/ Community Development or any related field
- At least 5 years’ experience in “Changing Mindsets” communications with at least 2 years’ experience in practical community mobilization preferably with poor and hard to reach communities
- Effective team leadership, planning and organisation is a must
- Hands-on skill sets in modern audio, visual, graphic design, photography and motion picture software will be an advantage.
- Experience working with young people
- Valid Driver’s License Class C1
- High degree of proficiency with Microsoft Excel, Microsoft Word and PowerPoint.
- Demonstrated ability to manage and lead others.
- Understanding of key issues around reproductive health (HIV/AIDS, Family Planning, Maternal Health). Pro-Choice.
- Strategic thinker with experience in developing and implementing interactive communication concepts.
- Outgoing, adaptable, driven, diplomatic, liberal.
- Analytic, Persistent, driven, decisive, meticulous and results oriented,
- Energetic, high integrity, enthusiasm.
- Highly self-sufficient, innovative, inspirational and persuasive.
- High degree of proficiency in modern media and community mobilization.
- Collaborative approach to teamwork, strong personal commitment to the goals of BLM and the vision to put it into practice would be desirable.
- Able and willing to travel extensively.
- Highly self-sufficient & self-serving, innovative, inspirational and persuasiveness, collaborative approach to team working, strong personal commitment to the goals of BLM and the vision to put into practice
How to Apply
One referee from your current or most recent employer; and
One referee from a previous employer.
All applications should be addressed to:
The Corporate Services Director
Banja La Mtsogolo
P.O. Box 1854
Lilongwe
Email: recruitment@banja.org.mw (Subject: BCCI Officer)
Deadline: Tuesday 25th August 2026. Only shortlisted applicants will be contacted.
About the Company
Banja La Mtsogolo (BLM) is Malawi's leading non-governmental organization dedicated to improving the health and well-being of its citizens. Established in 1987 as an affiliate of Population Services International (PSI), BLM delivers a comprehensive range of quality, affordable health services and products across the nation. The organization is particularly renowned for its impactful work in sexual and reproductive health, HIV/AIDS prevention, malaria control, and water, sanitation, and hygiene (WASH) initiatives. Through its network of clinics, mobile outreach teams, and community programs operating in cities like Lilongwe, Blantyre, and Mzuzu, Banja La Mtsogolo strives to empower Malawians with the knowledge and tools for healthier lives. Their efforts significantly contribute to public health outcomes and access to essential services throughout Malawi.
Healthy Futures for Malawians.
Frequently Asked Questions
What qualifications and experience are typically required for a Behavioural Change Communication Intervention Officer role in Malawi?
Typically, a Bachelor's degree in Communications, Public Health, Social Sciences, or a related field is preferred. Relevant experience in designing and implementing BCC strategies, especially within health or development programs in Malawi, is highly valued.
What are the common day-to-day responsibilities of a Behavioural Change Communication Intervention Officer, especially in a Malawian context?
Day-to-day tasks involve developing and adapting communication materials, facilitating community engagement, and training local health workers or volunteers. You will often conduct field visits to monitor interventions and gather feedback from target communities across Malawi.
What is the typical work culture and what are the expectations for a Communications role in an NGO in Malawi?
The work culture in Malawian NGOs often emphasizes teamwork, community respect, and a results-oriented approach. Punctuality, strong interpersonal skills, and adaptability to local contexts are highly valued.
What are the realistic career progression paths for a Behavioural Change Communication Intervention Officer in Malawi?
Career progression could involve moving into senior BCC roles, project management positions, or specializing in monitoring and evaluation within the development sector. Further education or acquiring specialized certifications in social behavior change can also open new opportunities in Malawi.
What typical benefits, such as leave or medical aid, can a Behavioural Change Communication Intervention Officer expect in Malawi?
Typical benefits include annual leave, sick leave, and often a medical aid scheme for employees. Some employers may also offer pension contributions and other allowances specific to the role or location.
What do Malawian employers, particularly NGOs, typically look for in applications for this kind of communications role?
Employers in Malawi look for a strong understanding of local cultural nuances and practical experience in community engagement. Highlighting your ability to translate complex health messages into culturally appropriate communication strategies will make your application stand out.