Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
Job Summary
- Employer: Old Mutual South Africa
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Sales
- Closing Date: 2026-10-13
Key Responsibilities
- Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
- Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
- Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
- Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
- Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer’s level of interest, and to identify and respond to areas requiring further information or explanation.
- Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
- Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
- Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
- Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
- Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
- Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
- Providing financial advice in line with the Company’s customer value proposition and compliance framework.
- Developing, implementing, monitoring, and reviewing business plans to achieve individual performance targets.
- Prospecting and conducting business within assigned markets.
- Selling and promoting the Company’s range of life assurance and related financial products.
- Building and maintaining strong relationships with existing and prospective clients.
- Ensuring excellent customer service and adherence to Company policies and procedures.
Requirements
- NQF Level 5 – Higher, Advance or Occupational Certificate or equivalent
How to Apply
To apply, please visit: oldmutual.wd3.myworkdayjobs.com
REF Code: JR-84109-1
Frequently Asked Questions
What qualifications or certifications do I need to become a commissioned financial advisor in Malawi?
Most employers require a minimum of a Diploma in Business, Finance, or Economics from a recognized institution like the University of Malawi or Mzuzu University. Professional certifications such as the Chartered Insurance Institute (CII) or local regulatory exams from the Reserve Bank of Malawi or Pensions Authority strengthen your profile. Strong numeracy, communication skills, and integrity are equally essential.
What does a typical day look like for a commissioned financial advisor in Malawi?
Your day usually starts with client meetings in urban centers like Lilongwe, Blantyre, or Mzuzu, followed by prospecting through referrals, workplace presentations, or community networks. You will spend significant time explaining insurance and investment products, completing paperwork, and following up with underwriters. Evening hours often involve administrative tasks and planning for the next day's appointments.
How is the work culture and employer expectations for financial advisors in Malawi?
Employers typically emphasize results-driven performance with monthly or quarterly sales targets you must meet to retain your position and earn commissions. Professional dress, punctuality, and relationship-building are highly valued in Malawian business culture. Many firms expect advisors to be self-motivated, mobile, and willing to travel to rural areas where untapped markets exist.
What career progression opportunities exist for commissioned financial advisors in Malawi?
Successful advisors can advance to senior consultant, team leader, or branch manager roles overseeing multiple advisors. Some transition into specialized areas like corporate risk management, wealth management, or training and development. Others build independent agencies or move into product development and underwriting with experience and established client networks.
What benefits typically come with a commissioned financial advisor role in Malawi?
Benefits vary by employer but often include commission-based earnings supplemented by basic allowances, funeral cover, and group personal accident insurance. Larger firms may provide medical aid contributions, pension schemes, and performance bonuses. Leave entitlements generally follow Malawi's Employment Act, though flexibility depends on your sales performance and contract terms.
How do I apply for financial advisor positions in Malawi, and what do employers look for?
Apply directly through company websites, recruitment agencies in major cities, or by visiting branch offices with your CV and academic credentials. Employers prioritize candidates with proven sales experience, local market knowledge, existing professional networks, and clean criminal records. Prepare for interviews that test your financial literacy, persuasion skills, and understanding of Malawian economic conditions.