Job Summary
- Type: part-time
- Location: Blantyre
- Category: Consultancy
- Closing Date: 2026-08-29
Key Responsibilities
- Support FSPs in deploying a reliable agent network in tea-growing areas
- Ensure adequate agent liquidity during payment cycles
- Facilitate development of a micro-merchant ecosystem to promote digital usage
- Define KPIs for agent and merchant performance
- Coordinate onboarding of tea estates, workers, and smallholder farmers onto digital payments
- Support transition from cash to digital wage payments across selected estates
- Develop and implement a scaling roadmap targeting sector-wide adoption
- Ensure smooth execution of payment cycles, including troubleshooting operational issues
- Collect payment data, merchant usage data, loans issuance and repayment data monthly from the FSPs.
- Conduct regular field visits to estates and farmer organizations
- Collect real-time feedback from workers, farmers, and stakeholders
- Identify operational challenges and implement continuous improvements
Requirements
- A minimum of a Bachelor’s Degree in Business Administration, Social Sciences or a related field.
- At least two (2) years of relevant professional experience.
- Demonstrated experience in implementing or supporting Digital Financial Services (DFS) or social development programmes involving workers and smallholder farmers.
- Experience working with community-based programmes, financial inclusion initiatives, or stakeholder engagement involving workers and smallholders will be an added advantage.
- Strong communication, facilitation, and stakeholder engagement skills.
- Knowledge of digital financial services, financial literacy, and mobile money ecosystems will be an added advantage.
How to Apply
Address: The Chief Executive Officer, Tea Association of Malawi, P O Box 930, Blantyre
About the Company
The Tea Association of Malawi (TAM) serves as the primary representative body for the tea industry within Malawi. It champions the interests of tea producers, driving sustainable practices and fostering economic growth across the nation's key tea-growing regions. TAM actively works to enhance the competitiveness and social responsibility of Malawi's tea sector through robust policy engagement, targeted research, and collaborative industry initiatives. The association plays a crucial role in improving the livelihoods of tea workers and supporting smallholder farmers, particularly in areas like Mulanje and Thyolo. Its strategic efforts are dedicated to securing a prosperous and thriving future for Malawi tea on both local and international markets.
The voice and advocate for Malawi's vibrant tea industry.
Frequently Asked Questions
What qualifications and experience are typically expected for a Digital Payments Consultant role in Malawi?
Candidates usually need a bachelor's degree in finance, economics, business administration, or IT, often complemented by a master's or relevant certifications. Significant practical experience in digital payments, financial inclusion, or mobile money network development within Malawi or similar markets is crucial. Employers also highly value a proven track record in project management and stakeholder engagement.
What would be the common day-to-day responsibilities for a Digital Payments & Network Development Consultant in the Malawian tea sector?
Daily tasks often involve conducting market research, analyzing existing payment systems, and developing tailored digital payment strategies for tea farmers and related value chain actors. Consultants frequently engage with financial institutions, mobile network operators, and local communities to facilitate network expansion and provide implementation support and training. Regular reporting and progress monitoring against project objectives are also key components.
What are the key aspects of Malawian work culture and professional expectations for consultants in this sector?
Professionalism, strong interpersonal skills, and the ability to build trusting relationships are highly valued in Malawi's business environment, especially when working with diverse stakeholders including rural communities. Consultants are expected to be adaptable, proactive, and demonstrate cultural sensitivity while navigating local contexts. Punctuality and clear communication are also essential for successful project delivery.
What are the typical career progression paths for a Digital Payments Consultant in Malawi?
Career progression often involves taking on more complex projects, specializing in specific areas like blockchain for payments or cross-border transactions, or moving into senior advisory roles. Consultants might also transition into permanent positions within financial institutions, NGOs, or tech companies focused on financial inclusion. Continuous professional development and networking are vital for advancement in this dynamic field.
What do Malawian employers, particularly those linked to agricultural associations, look for when hiring a consultant for this role?
Employers seek candidates with a strong understanding of Malawi's financial landscape, rural economies, and specific challenges faced by agricultural communities. They highly value practical experience in implementing digital payment solutions, alongside excellent analytical, communication, and problem-solving skills. A demonstrated ability to work independently, manage projects effectively, and deliver tangible results within local contexts is essential.