Old Mutual Malawi is seeking to appoint a Credit Administrator. Perform professional accounting work, including compilation, consolidation, and analysis of financial data. The role requires an understanding of accounting fundamentals and principles, as well as experience in bookkeeping. Responsibilities may include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation.
Job Summary
- Type: full-time
- Location: Blantyre
- Category: Accounting
- Closing Date: 2026-08-10
Key Responsibilities
- Track progress against budgets within established finance systems, and report variances to more senior colleagues.
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.
- Help others get the most out of data management systems by providing support and advice.
- Extract and combine data to generate standard reports.
- Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.
- Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.
- Assist with the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.
- Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
- Process and underwrite staff loan applications in accordance with approved lending policies and procedures.
- Prepare and issue staff loan disbursement schedules for payment.
- Create and maintain accurate staff loan records within the core banking system.
- Monitor staff loan repayments and ensure timely collections.
- Follow up on overdue repayments and support recovery initiatives.
- Proactively manage and recover legacy Non-Performing Loans (NPLs).
- Process insurance claims in the event of a borrower’s death in accordance with policy requirements.
- Maintain accurate repayment schedules and loan balances.
- Prepare accurate weekly/monthly staff loan reports for management.
- Perform monthly reconciliations of the staff loan book.
- Serve as the primary point of contact for all staff loan inquiries, complaints, and requests for information.
- Provide professional guidance to employees on staff loan products, policies, and procedures.
- Work closely with Finance, Human Resources, Risk, Internal Audit, and other stakeholders to ensure effective administration of the staff loan portfolio.
- Ensure full compliance with internal lending policies, financial regulations, and audit requirements.
- Provide accurate documentation and information during internal and external audits.
- Perform any other staff loan-related duties and ad hoc assignments as directed by management.
Requirements
- Bachelor of Accounting (BAcc): Business Administration
- Skills: Budget Management, Computer Literacy, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Encoding, Data Modeling, Document Management, Financial Auditing, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
- Competencies: Business Insight, Collaborates, Communicates Effectively, Decision Quality, Ensures Accountability, Financial Acumen, Manages Complexity, Optimizes Work Processes
How to Apply
Closing Date: 26 July 2026, 23:59. Apply Now.
About the Company
Old Mutual is a South African investment, savings, insurance, and banking group, operating across Africa. Headquartered in Cape Town, the company is listed on the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange, and the Botswana Stock Exchange.
Website: https://www.oldmutual.co.mw/
Frequently Asked Questions
What educational background and qualifications are typically required for a Credit Administrator role in Malawi?
A diploma or degree in Accounting, Finance, Business Administration, or a related field is often essential for this role. Practical experience in a credit or administrative function within a financial services company in Malawi is highly valued by employers.
What are the common day-to-day responsibilities of a Credit Administrator in Malawi?
You would typically manage client credit files, process credit applications, and ensure compliance with lending policies and procedures. This often involves communicating with clients and internal departments, and preparing credit reports and analyses.
What is the typical work culture and general expectations for a Credit Administrator in a professional Malawian financial institution?
Professionalism, meticulous attention to detail, and strong adherence to company policies are highly valued in Malawian financial institutions. A collaborative approach, strong work ethic, and respectful communication with colleagues and clients are generally expected.
What are the potential career progression paths for a Credit Administrator in Malawi?
Successful Credit Administrators can often advance to roles such as Senior Credit Administrator, Credit Analyst, or even move into supervisory positions within credit or finance departments. Further professional development, acquiring additional qualifications, and demonstrating leadership can accelerate this growth.
What kind of benefits package can a Credit Administrator typically expect from a reputable employer in Malawi?
Standard benefits usually include annual leave, sick leave, and often a robust medical aid scheme. Many established companies in Malawi also offer a pension plan or gratuity, and sometimes life assurance benefits.
What should applicants focus on when applying for a Credit Administrator role in Malawi, and what do local employers look for?
Tailor your CV and cover letter to highlight relevant experience in finance, administration, or credit management, emphasizing attention to detail and compliance. Employers in Malawi value candidates who demonstrate reliability, integrity, a strong understanding of local financial regulations, and good interpersonal skills.