Masters Finance Ltd is a Deposit-Taking Microfinance Institution committed to expanding financial inclusion through innovative, customer-focused financial services powered by technology. As the institution prepares to transition into a commercial bank, it is seeking a highly organized and professional Executive Assistant to support the Executive Office.
Job Overview
Position: Executive Assistant
Reports To: Human Resources and Administration Manager
The Executive Assistant will provide high-level administrative, organizational, and coordination support to the Chief Executive Officer (CEO) and the Executive Management Team. The role is responsible for managing executive schedules, coordinating meetings and travel, handling correspondence, maintaining confidential records, and ensuring the smooth operation of the Executive Office.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Administration
- Closing Date: 2026-08-18
Key Responsibilities
- Manage the CEO’s diary, appointments, and daily schedule.
- Coordinate meetings, appointments, and executive engagements.
- Screen and prioritize correspondence, emails, and communications.
- Draft, proofread, and format letters, reports, presentations, and other official documents.
- Maintain organized executive filing systems.
- Provide administrative support to the Executive Management Team.
- Receive and direct telephone calls, emails, and correspondence appropriately.
- Communicate executive instructions and decisions promptly.
- Maintain professional relationships with clients, regulators, service providers, and other stakeholders.
- Coordinate local and international travel arrangements for the CEO and Executive Management.
- Organize Board meetings, executive meetings, conferences, workshops, and corporate events.
- Maintain confidential records and documentation.
- Ensure proper document control and record retrieval.
- Maintain executive registers, schedules, and trackers.
- Monitor key deadlines, submissions, and regulatory requirements.
- Handle sensitive information with discretion and confidentiality.
- Support day-to-day operations of the Executive Office.
- Process administrative and procurement requests in line with company procedures.
- Perform other duties assigned by management.
Requirements
- Diploma in Business Administration, Management, Secretarial Studies, Public Administration, Communications, or a related field.
- A professional qualification in Executive Assistance, Secretarial Studies, or Administration will be an added advantage.
- Minimum of three (3) years’ experience as an Executive Assistant, Personal Assistant, Executive Secretary, Office Administrator, or in a similar role.
- Experience supporting senior executives or executive management is highly desirable.
- Experience in the banking, financial services, or microfinance sector is an added advantage.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- High attention to detail.
- Ability to maintain strict confidentiality.
- Strong interpersonal and stakeholder management skills.
- Excellent problem-solving and administrative abilities.
- Ability to work independently with minimal supervision.
- Ability to perform effectively under pressure and meet deadlines.
- High levels of integrity, professionalism, and reliability.
How to Apply
Interested candidates should submit:
* Cover Letter
* Updated Curriculum Vitae (CV)
* Certified copies of academic and professional certificates
* Contact details of three (3) professional and traceable referees
Email Applications To:
* info@mastersfinance.co.mw
* hr@mastersfinance.co.mw
Note: Only shortlisted candidates will be acknowledged.
Masters Finance Ltd is an Equal Opportunity Employer and encourages applications from qualified men, women, and persons with disabilities.
* Cover Letter
* Updated Curriculum Vitae (CV)
* Certified copies of academic and professional certificates
* Contact details of three (3) professional and traceable referees
Email Applications To:
* info@mastersfinance.co.mw
* hr@mastersfinance.co.mw
Note: Only shortlisted candidates will be acknowledged.
Masters Finance Ltd is an Equal Opportunity Employer and encourages applications from qualified men, women, and persons with disabilities.
About the Company
Masters Finance Ltd is a leading microfinance institution operating within Malawi, dedicated to providing innovative, technology-driven financial solutions. Regulated by the Reserve Bank of Malawi, the company plays a crucial role in bridging financial accessibility gaps for individuals and small businesses across the nation. It focuses on leveraging digital platforms to offer efficient and inclusive microfinance services. By doing so, Masters Finance Ltd aims to foster economic growth and empowerment within Malawian communities, supporting various financial needs with reliability and transparency.
Technology-driven microfinance solutions
Website: https://mastersfinance.co.mw/
Frequently Asked Questions
What are the typical qualifications and educational background expected for an Executive Assistant role in Malawi?
Candidates usually require a diploma or degree in Business Administration, Secretarial Studies, or a related field. Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and excellent communication skills are essential.
What are the common day-to-day responsibilities of an Executive Assistant in a Malawian financial services company?
Daily tasks typically involve managing executive schedules, coordinating meetings, preparing reports and presentations, and handling confidential correspondence. Executive Assistants are also expected to support office administration and ensure efficient operational flow.
What is the local work culture like and what expectations should an Executive Assistant have in a professional Malawian corporate environment?
Professionalism, punctuality, and respect for hierarchy are highly valued in Malawian corporate settings. Executive Assistants are expected to be proactive, discreet, reliable, and demonstrate strong initiative in supporting senior management.
What are the realistic career progression opportunities for an Executive Assistant in Malawi?
An Executive Assistant can typically advance to a Senior Executive Assistant, Office Manager, or Administrative Manager role. Further specialization or additional qualifications may open pathways into departmental coordination or project support positions.
What kind of benefits package can an Executive Assistant typically expect from a reputable employer in Malawi?
Most employers offer statutory benefits like annual leave, sick leave, and contributions to the National Pension Scheme. Medical aid coverage is also a common benefit, though the specifics can vary by company policy.
How should one apply for such a role in Malawi, and what specific qualities do employers look for?
The standard application process usually involves submitting a detailed CV and a compelling cover letter, often via email or an online portal. Employers in Malawi seek candidates with strong organizational skills, attention to detail, proactive problem-solving abilities, and excellent interpersonal communication.