The successful candidate will play a key role in supporting the growth and development of the MWOS franchise network across Malawi. The role requires a commercially minded professional with strong relationship management, business development and operational skills to support sustainable franchise growth and maintain high standards across the network
Job Summary
- Employer: MWOS Malawi (Moors World of Sport)
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Business Development
- Closing Date: 2026-09-26
Key Responsibilities
- Identify and evaluate potential franchise opportunities across Malawi.
- Conduct market research and analyse market trends to identify growth opportunities.
- Develop business plans and strategies to support franchise expansion.
- Recruit, onboard and provide ongoing support to franchise partners.
- Build and maintain strong relationships with franchisees and key stakeholders.
- Monitor franchise performance, profitability and operational standards.
- Ensure franchise partners comply with company policies, brand guidelines and applicable regulatory requirements.
- Coordinate with Marketing and other internal teams on franchise-related campaigns and promotional activities.
- Identify operational challenges and support franchisees in implementing appropriate solutions.
- Prepare regular reports on franchise performance, market developments and business opportunities.
- Collaborate with Operations, Finance, Marketing and Technology teams to ensure franchisees have the necessary support and resources.
Requirements
- Bachelor’s degree in business administration, Marketing, Management or a related field.
- Proven experience in business development, sales, relationship management or a similar commercial role.
- Experience in franchising, retail networks, distribution or multi-site operations will be an added advantage.
- Strong market research, data analysis and strategic planning skills.
- Strong negotiation, communication and stakeholder management skills.
- Good understanding of business operations and performance management.
- Familiarity with sports betting, gaming, entertainment or technology-driven businesses is an advantage.
- Proficiency in using digital platforms and standard business applications.
- Strong organisational and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Willingness to travel within Malawi.
- High level of professionalism and commitment to ethical and compliant business practices.
How to Apply
Frequently Asked Questions
What qualifications or education do I need to become a Franchise Business Development Manager in Malawi?
Most employers require a bachelor's degree in Business Administration, Marketing, or a related field. Experience in sales, retail management, or franchise operations is highly valued. Professional certifications in business development or franchising from recognized institutions can strengthen your application.
What are the typical day-to-day responsibilities of this role?
You will identify and recruit potential franchisees, conduct market research to expand brand presence, and negotiate franchise agreements. You will also provide ongoing support to existing franchise partners and monitor their performance against brand standards. Regular travel within Malawi to visit franchise locations is typically required.
How does the local work culture in Malawi affect this position?
Relationship-building is central to business success in Malawi, so strong interpersonal skills and patience in negotiations are essential. Employers expect respect for hierarchy and formal communication, especially with senior management. Punctuality and professionalism are valued, though flexibility with local business customs is also important.
What career progression opportunities exist for Franchise Business Development Managers in Malawi?
With proven success, you can advance to Regional Business Development Manager or Director of Franchise Operations roles. Some professionals transition into executive management or start their own consulting firms supporting franchise growth. International opportunities with multinational brands may also open up with sufficient experience.
What benefits are typically offered for this type of role in Malawi?
Benefits vary by employer but commonly include annual leave days as mandated by Malawi labor law, medical aid or health insurance contributions, and pension scheme participation. Some companies provide transport allowances, performance bonuses, or mobile phone allowances due to travel requirements. Always confirm specific benefits during the interview process.
How should I apply and what do Malawian employers look for in candidates?
Submit a tailored CV and cover letter highlighting franchise or retail experience through email or online job portals. Employers prioritize candidates with demonstrated sales achievements, local market knowledge, and existing business networks. Prepare for interviews by researching the company's franchise model and showing how you can drive expansion in Malawian markets.