Malawi Airlines Limited is a registered partnership company with shareholding between Malawi Government and Ethiopian Airlines Enterprise. Malawi Airlines is the national flag carrier that operates B737-700, B737- 800 and Q400 Aircrafts having direct flights to regional cities of Johannesburg; Lusaka; Harare, Nairobi, Entebbe and Dar es Salaam; besides daily domestic flights between Lilongwe and Blantyre. The Airline offers warm and friendly service to make customers feel at home. It plays vital role in promoting tourism and trade by providing value for money services to all the destinations it operates. Malawi Airlines has excellent on-time performance and baggage handling services.
To keep our promise and in line with our growth strategy, the airline intends to recruit.
JUNIOR CABIN CREW (LILONGWE)
Job Summary
- Employer: Malawi Airlines Limited
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Aviation
- Closing Date: 2026-10-16
Key Responsibilities
- Ensuring that cabin safety and security is in accordance to Malawi Airlines Policy and standard and other regulatory requirements.
- Provision of optimum comfort and service to passengers with courtesy, efficiency, thoughtfulness and ready assistance in conformity with the Malawi Airlines standard.
- Ensuring that all travel documents and manuals are updated and readily on hand.
- Observes all safety regulations at all times including company regulations, Government directives and other regulatory bodies
- Complies with all policies, procedures and regulations specified for the position in Malawi Airlines Security Manual.
Requirements
- Diploma in Travel and Tourism (IATA) or equivalent from a recognized Institution.
- At least 2 years’ experience in the Aviation Industry
- Those with a Cabin Crew Certificate will have added advantage.
- High level proven integrity.
How to Apply
To apply, please visit: http://hr@malawian-airlines.%20com
About the Company
Malawi Airlines Limited is the national flag carrier of Malawi, operating scheduled passenger and cargo services from its hub at Lilongwe's Kamuzu International Airport. Established as a registered partnership between the Malawi Government and Ethiopian Airlines Enterprise, the airline connects domestic destinations including Blantyre and Mzuzu with international routes across Southern and Eastern Africa. The company maintains its headquarters in Lilongwe and employs aviation professionals throughout Malawi's major cities. As Malawi's designated national airline, it plays a vital role in facilitating business travel, tourism, and trade for one of Africa's most scenic nations.
Your Wings of Africa
Website: https://www.malawian-airlines.com/aa/corporate/about-us/career
Frequently Asked Questions
What qualifications or education do I need to become a Junior Cabin Crew member at Malawi Airlines?
Most airlines in Malawi require a minimum of a Malawi School Certificate of Education (MSCE) or equivalent. You will also need a valid Cabin Crew Attestation certificate from the Department of Civil Aviation in Malawi. Proficiency in English and Chichewa is typically essential, along with a valid passport and medical fitness certificate.
What are the typical day-to-day responsibilities of a Junior Cabin Crew member?
Daily duties include conducting pre-flight safety checks, welcoming passengers on board, and demonstrating emergency procedures. You will serve meals and beverages, assist passengers with special needs, and respond to any in-flight emergencies. After landing, you complete post-flight duties including cabin cleaning and submitting flight reports.
How is the work culture for cabin crew in Malawi, and what expectations should I have?
Malawian aviation workplaces emphasize punctuality, professionalism, and respect for hierarchy. You will be expected to maintain a polished appearance and demonstrate strong customer service skills. Teamwork is highly valued, as crew members rely on each other during flights.
What career progression opportunities exist for Junior Cabin Crew in Malawi?
With experience and additional training, you can advance to Senior Cabin Crew or Purser positions. Some crew members transition into training, recruitment, or ground operations roles. International opportunities may arise through secondments or transfers to partner airlines.
What benefits are typically offered to cabin crew in Malawi?
Benefits usually include medical aid coverage, annual leave, and pension contributions through schemes like the National Pension Scheme. Travel perks such as discounted or standby tickets are common in the aviation industry. Specific packages vary by employer and seniority level.
How do I apply for a Junior Cabin Crew position, and what do Malawian airlines look for in candidates?
Applications are typically submitted online through the airline's careers portal or during advertised recruitment drives. Employers seek candidates with strong communication skills, a positive attitude, and the ability to remain calm under pressure. Prior customer service experience and fluency in multiple languages can strengthen your application.