ACAFIN (Acades Finance) is seeking a qualified and motivated Loan Officer to join our team in Ntchisi.
Job Summary
- Employer: ACAFIN
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Finance
- Closing Date: 2026-10-16
Key Responsibilities
- Conduct interviews with loan applicants to gather comprehensive financial and personal information.
- Assess creditworthiness by reviewing financial backgrounds, references, credit history, and income verification.
- Prepare and complete all loan documentation accurately and efficiently.
- Recommend approval or rejection of loan applications based on thorough credit assessments and institutional guidelines.
- Promote ACAFIN credit and loan products to prospective clients.
- Maintain, review, and regularly update loan and credit files.
- Prepare and manage statements for overdue accounts.
- Negotiate repayment terms with clients and ensure timely collections.
- Conduct follow-ups and recover loans as they fall due to maintain portfolio quality.
Requirements
- Diploma in Business Administration, Finance, or a related field.
- 2-3 years of experience working with a microfinance institution.
- Strong analytical and problem-solving skills, with the ability to interpret financial data.
- Sound knowledge of accounting principles and procedures.
- High level of accuracy and attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office and microfinance management software.
- Strong interpersonal and customer service skills.
- Valid motorcycle riding license.
How to Apply
Apply by email: acafinrecruitment@gmail.com
Frequently Asked Questions
What qualifications or education do I need to become a Loan Officer in Malawi?
Most employers require a Diploma or Degree in Banking, Finance, Economics, or Business Administration from a recognized institution like MUBAS or UNIMA. Professional certifications such as those from the Institute of Bankers in Malawi (IOB) or ACCA can strengthen your application. Some employers also accept candidates with extensive experience in sales or customer service combined with relevant short courses.
What are the typical day-to-day responsibilities of a Loan Officer at a company like ACAFIN?
You will assess loan applications by reviewing financial documents, conducting credit checks, and evaluating borrower repayment capacity. You will also meet with clients to explain loan products, prepare credit reports, and monitor existing loan portfolios for repayment performance. Regular field visits to verify business operations and collateral may be required depending on the loan type.
How does the work culture and employer expectations differ for Loan Officers in Malawi compared to other countries?
Malawian employers typically emphasize relationship-building with clients and community reputation over purely transactional interactions. Punctuality and respect for hierarchy are important, and you may be expected to work flexible hours including Saturdays to meet client needs. Performance is often measured by loan portfolio growth and low default rates rather than just volume disbursed.
What career progression opportunities exist for Loan Officers in Malawi's financial sector?
With strong performance, you can advance to Senior Loan Officer, Credit Analyst, or Branch Manager positions within three to five years. Some professionals transition into specialized roles like Risk Management, Product Development, or Agricultural Finance. Long-term paths include Regional Manager, Operations Director, or executive leadership in microfinance institutions and banks.
What benefits are typically offered to full-time Loan Officers by Malawian finance employers?
Standard benefits usually include annual leave of 18-24 days, sick leave, and public holidays as mandated by Malawi labor law. Many established employers provide medical aid schemes, though coverage levels vary significantly between organizations. Pension contributions through NAPSA or private schemes are common, with some companies offering performance bonuses tied to portfolio targets.
How should I apply for a Loan Officer position, and what do Malawian employers specifically look for in candidates?
Submit a concise CV with a tailored cover letter highlighting any sales, customer service, or financial analysis experience directly to the employer or through job portals like MyJobo and Careerpool Malawi. Employers prioritize candidates with strong numeracy skills, integrity, and proven ability to work under pressure in rural and urban settings. Demonstrating knowledge of local economic conditions and fluency in Chichewa alongside English can distinguish your application.