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MARKETING OFFICER (COMMUNICATION – Step Ahead Academy

Job Expired
Step Ahead Academy (Blantyre City) is hiring.
The officer will be responsible for handling all communications, social media marketing, graphic designing and any other duties assigned from time to time

Job Summary

  • Type: full-time
  • Location: Blantyre
  • Category: Marketing
  • Closing Date: 2026-09-01

Key Responsibilities

  • handling all communications
  • social media marketing
  • graphic designing
  • any other duties assigned from time to time

Requirements

  • Graphic designing
  • Video production
  • Social media content creation
  • Fluent English and Chichewa
  • Degree/diploma/certificate in marketing, Journalism, communication or any other related field

How to Apply

Applications should be sent via email: itumbagarments@gmail.com

Frequently Asked Questions

What qualifications or certifications are typically required for a Marketing Officer role in Malawi, especially for an education-focused organisation like Step Ahead Academy?

A bachelor’s degree in Marketing, Communications, Business Administration, or a related field is commonly required. Professional certifications such as the CIM (Chartered Institute of Marketing) Foundation or local short courses from institutions like MUBAS or UNIMA’s Centre for Continuing Education add value. Relevant internship or volunteer experience in school outreach, youth engagement, or community-based campaigns is highly regarded in Malawi’s education sector.

What does a typical day look like for a Marketing Officer focused on communication at a Malawian academy?

Day-to-day tasks include drafting and scheduling social media content (especially Facebook and WhatsApp), writing newsletters and press releases, coordinating school open days or community sensitisation events, and supporting admissions outreach in local languages like Chichewa. You’ll often collaborate with teachers and community leaders, and adapt messaging to rural and urban audiences across Malawi’s diverse districts.

How does workplace culture and professional expectations differ for marketing roles in Malawi compared to other countries?

Relationship-building and face-to-face engagement remain central — formal emails may be followed up with phone calls or in-person visits, especially when liaising with schools or parents. Punctuality is valued, but flexibility around community events, harvest seasons, or local holidays is common; employers expect cultural awareness and fluency in Chichewa or another local language for effective communication.

What realistic career progression paths exist for a Marketing Officer in Malawi’s education or NGO sector?

With 3–5 years’ experience, professionals often advance to Senior Marketing Officer or Communications Coordinator roles, sometimes leading small teams or managing donor-funded projects. Further growth may include transitioning into institutional development, partnerships, or programme management — particularly with organisations linked to international NGOs or government education initiatives like the Ministry of Education’s decentralised structures.

What benefits can I realistically expect in a Marketing Officer role with a Malawian academy or NGO?

Standard statutory benefits include 21–30 days of annual leave, maternity/paternity leave per the Employment Act, and enrolment in the National Pension Scheme (NPS). Some academies offer basic medical aid through NHLS or private providers, though coverage varies — always confirm whether benefits extend to dependants and if contributions are shared or employer-paid.

How should I apply for this role, and what do employers in Malawi specifically look for in candidates’ applications?

Submit a tailored CV and cover letter via email or online portal, clearly highlighting experience in youth-focused communication, community mobilisation, or education outreach in Malawi. Employers prioritise evidence of local campaign work (e.g., school enrolment drives), digital literacy (Canva, Meta Business Suite), and demonstrated understanding of Malawi’s education challenges — avoid generic templates and always include Chichewa-language samples if applicable.

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