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OPERATIONS AND SUPPLY CHAIN OFFICER

The Operations and Supply Chain Assistant is responsible for managing the daily business activities related to the supply chain, including procurement, inventory management, warehousing, and logistics. This role acts as the central pivot between suppliers, internal departments, and customers to ensure that prices are sourced properly, customers are serviced in time and balance between stock levels and supplies. The goal is to optimize processes, minimize costs, and maintain high service levels.

Job Summary

  • Job Type: Full-time
  • Location: Lilongwe, Malawi
  • Category: Supply Chain Management
  • Closing Date: 2026-10-10

Key Responsibilities

  • Identify, evaluate, and establish relationships with reliable suppliers and vendors.
  • Negotiate contracts, pricing, terms, and delivery schedules to secure the best value for the company.
  • Monitor inventory levels to maintain optimal stock levels, preventing shortages (stock-outs) while minimizing excess and obsolete inventory.
  • Conduct cycle counts and physical inventories; analyze data to forecast demand and adjust reorder points.
  • Manage delivery schedules to meet customer expectations and deadlines.
  • Generate reports on supply chain performance metrics
  • Monitor operational budgets and seek continuous cost-reduction opportunities.
  • Ensure all operations adhere to rules and regulations and government regulatory standards.

Requirements

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • Minimum 2-4 years of experience in supply chain, logistics, or operations coordination.
  • Proven track record in procurement and inventory management.

How to Apply

Apply by email: biolabapplications089@gmail.com

Frequently Asked Questions

What qualifications or education do I need to become an Operations and Supply Chain Officer in Malawi?

Most employers require a bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field from a recognized Malawian university such as UNIMA or MUBAS. Professional certifications like CIPS or CPSM are highly valued and can significantly improve your competitiveness. Some organizations may accept extensive experience in procurement or logistics in lieu of formal qualifications.

What are the typical day-to-day responsibilities of this role?

You will manage vendor relationships, process purchase orders, monitor inventory levels, and coordinate transportation of goods across Malawi's supply routes. Daily tasks include tracking shipments through ports like Nacala or Dar es Salaam, resolving supply disruptions, and ensuring compliance with procurement regulations. You will also prepare reports for management and collaborate with warehouse and finance teams.

How does workplace culture and employer expectations differ in Malawi compared to international standards?

Malawian employers typically value respect for hierarchy and formal communication channels within organizations. Punctuality is important, though flexibility is often expected due to infrastructure challenges like power outages or road conditions. Building strong personal relationships with colleagues and suppliers is considered essential for effective operations.

What career progression opportunities exist for Operations and Supply Chain Officers in Malawi?

With experience, you can advance to Senior Supply Chain Officer, Procurement Manager, or Operations Manager roles within NGOs, manufacturing firms, or government parastatals. Specializing in areas like humanitarian logistics or agricultural supply chains opens doors with international organizations active in Malawi. Further education and professional certifications accelerate progression to director-level positions.

What benefits should I expect from employers in Malawi for this role?

Standard benefits typically include annual leave of 18-24 days, sick leave provisions, and mandatory pension contributions through NICO or other registered schemes. Larger organizations and NGOs often provide medical aid coverage, while some employers offer transport or housing allowances. Benefit packages vary considerably between private sector, public sector, and international NGO employers.

How should I apply for Operations and Supply Chain Officer positions, and what do Malawian employers prioritize?

Apply through online job portals like MyJobo Malawi, company websites, or by submitting hard copies directly to organization offices in Lilongwe or Blantyre. Employers prioritize candidates with demonstrated experience using ERP systems, knowledge of Malawi's tax and customs regulations, and strong negotiation skills. Highlight any experience with cross-border trade, donor-funded project procurement, or local supplier network development.

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