Outple helps businesses build capable, dedicated teams in Malawi.
We find talented professionals, employ and equip them locally, and provide the ongoing support they need to work successfully as part of our clients’ teams.
We are growing our client base in the UK and are looking for a confident, ambitious Outbound Sales Representative to help us create new business opportunities.
The Role
This is a telephone-led outbound sales role.
You will spend much of your day contacting businesses in the UK, speaking with business owners, directors and managers, introducing Outple and identifying organisations that could benefit from adding talented professionals to their teams.
Once fully trained, you should be comfortable making approximately 80 to 100 outbound calls per day .
This is not a role for someone who simply reads from a script. You will need to listen, think quickly, ask good questions and hold professional conversations with senior business people.
Your main objective will be to identify genuine opportunities and book qualified meetings for the Outple team.
Job Summary
- Employer: Outple
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Sales
- Salary: Competitive salary plus performance-based bonuses
- Closing Date: 2026-10-02
Key Responsibilities
- Make outbound calls to prospective business clients
- Work towards approximately 80 to 100 calls per day once fully trained
- Speak directly with business owners, directors and senior managers
- Introduce Outple clearly and confidently
- Understand a prospective client’s staffing and capacity needs
- Ask questions to determine whether there is a genuine opportunity
- Handle common questions and objections professionally
- Book qualified sales meetings
- Follow up prospects by telephone, email and LinkedIn
- Maintain accurate prospect and activity records in our CRM
- Manage callbacks and follow-up activity consistently
- Work through targeted prospect lists provided by Outple
- Help improve our sales messaging based on feedback from conversations
- Develop your understanding of Outple’s services and the UK business market
Requirements
- Highly confident speaking on the telephone
- An excellent spoken English communicator
- Clear, professional and articulate
- Comfortable speaking with people they have never met
- Persistent and resilient
- Able to deal confidently with rejection
- A good listener
- Quick-thinking and able to respond naturally rather than relying entirely on a script
- Comfortable asking questions and leading a conversation
- Reliable and disciplined with follow-up
- Organised and comfortable working with targets
- Comfortable using computers, email and online business tools
- Ambitious and interested in developing a career in sales and international business
Salary
Competitive salary plus performance-based bonuses
How to Apply
Apply by email: recruitment@outple.com
Frequently Asked Questions
What qualifications or education do I need to become an Outbound Sales Representative in Malawi?
Most employers require a minimum of MSCE or equivalent, though a diploma or degree in business, marketing, or related fields is advantageous. Strong communication skills in English and Chichewa are essential, and prior sales experience is often preferred. Some companies may provide on-the-job training for candidates who demonstrate strong interpersonal abilities.
What are the typical day-to-day responsibilities of an Outbound Sales Representative?
You will spend most of your day making cold calls to potential customers, pitching products or services, and closing sales over the phone. You will also maintain customer records, follow up on leads, and meet daily or weekly sales targets set by your supervisor. Reporting sales activities and attending team briefings are also common expectations.
How does the work culture for sales roles differ in Malawi compared to other countries?
Malawian workplaces often emphasize respect for hierarchy and building personal relationships with clients before closing deals. Punctuality is valued, though flexibility may exist depending on the employer. Team cohesion is important, and you may be expected to participate in group activities or motivational sessions organized by the company.
What career progression opportunities exist for Outbound Sales Representatives in Malawi?
With strong performance, you can advance to senior sales representative, team leader, or sales manager positions within two to five years. Some professionals transition into business development, account management, or marketing roles. Continuous learning and exceeding targets are key to unlocking these opportunities.
What benefits should I expect as an Outbound Sales Representative in Malawi?
Benefits vary by employer but commonly include annual leave, public holidays, and sometimes medical aid or funeral insurance. Larger companies may offer pension schemes or performance-based bonuses. Always clarify benefits during the interview process, as smaller firms may offer limited packages.
How do I apply for this role, and what do Malawian employers look for in candidates?
Apply through job portals like Jobs in Malawi, company websites, or by submitting your CV directly to HR departments. Employers seek candidates with confidence, resilience to rejection, and proven ability to meet targets. Highlight any sales experience, language skills, and your understanding of local market dynamics in your application.