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14 hours ago
Vanguard Pension Services Company Limited, a subsidiary of Vanguard Life Assurance Company Limited committed to delivering long-term financial security through comprehensive pension fund administration, invites applications from suitably qualified and experienced professionals for the position of Pension Administration Manager.
Job Summary
- Employer: Vanguard Pension Services Company
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Finance
- Closing Date: 2026-10-09
Key Responsibilities
- Formulate, implement and monitor operational strategies and work plans for the Pension Administration unit.
- Design, review and enforce SOPs, administrative manuals, workflow checklists and SLAs.
- Ensure compliance with the Malawi Pension Act, RBM directives, AML/CFT requirements and income tax regulations.
- Oversee the Pension Administration System, new scheme setup, annual scheme revisions and policy transfers.
- Ensure monthly contributions, billings and reconciliations are completed accurately within regulated timeframes.
- Manage the processing and timely settlement of member claims in line with scheme rules and statutory timelines.
- Compile monthly, quarterly and annual administrative reports.
- Serve as the primary operational contact for Participating Employers and Scheme Trustees.
Requirements
- Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Insurance, Actuarial Science or Risk Management
- Master’s degree (MBA, MSc Finance or equivalent) is an added advantage
- Advanced Diploma or Advanced Associate status from CII (UK), IIM or an equivalent body (or actively pursuing)
- Minimum of 5 years’ experience in Insurance/Pensions, with at least 2 years in a senior supervisory or managerial role overseeing pension fund administration
- Advanced Microsoft Excel skills and proven expertise in pension administration platforms
- Strong leadership, analytical and communication skills
- Valid, clean Class B driver’s license
How to Apply
Apply by email: recruitment@vanguardlifemw.com
Frequently Asked Questions
What qualifications or certifications are typically required for a Pension Administration Manager role in Malawi?
Most employers require a bachelor's degree in finance, accounting, business administration, or economics. Professional certifications such as ACCA, CIMA, or the Insurance Institute of Malawi (IIM) qualifications are highly valued. Experience in pension fund management or financial services is often essential.
What are the common day-to-day responsibilities of a Pension Administration Manager?
You will oversee pension scheme operations, ensure compliance with the Pension Act and RBM regulations, manage member records, and coordinate with trustees and service providers. Regular reporting to the Pension Regulator and resolving member queries are also key duties. You may also supervise staff and implement process improvements.
How does local work culture in Malawi affect this management role?
Malawian workplaces value respect for hierarchy and formal communication channels, so building relationships with regulators and stakeholders is crucial. Punctuality and professionalism are expected, though flexibility with community obligations is often understood. Networking through professional bodies like the IIM can significantly advance your standing.
What realistic career progression paths exist for Pension Administration Managers in Malawi?
With experience, you can advance to Head of Pensions, Operations Director, or Chief Executive Officer within a pension services company. Some professionals transition into consulting, regulatory roles at RBM, or trustee positions. Continuous professional development through the IIM or international certifications accelerates progression.
What typical benefits should I expect in this role with a Malawian employer?
Benefits usually include medical aid coverage, pension scheme membership, annual leave as per Employment Act standards, and sometimes performance bonuses. Larger firms may offer group life insurance and professional development support. Specific packages vary significantly by employer size and sector.
How should I apply and what do Malawian employers specifically look for in candidates?
Apply through company websites, job portals like MyJobo or LinkedIn, and directly to pension administrators registered with RBM. Employers prioritize demonstrated knowledge of Malawian pension regulations, integrity given fiduciary responsibilities, and proven leadership experience. Strong references and a clean regulatory record are essential.