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2 weeks ago
A leading Industrial Catering services company based in Lilongwe is looking for a suitably qualified person to fill the post mentioned below.
QUALITY ASSURANCE OFFICER
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Quality Assurance
- Closing Date: 2026-07-20
Key Responsibilities
- Ensuring timely and effective implementation of company policies, procedures, and activities involved in assuring the quality of processed meals.
- Maintaining close working relationships with supervisory personnel in order to meet and maintain product quality, identify, solve and prevent problems affecting quality, maximize productivity, and comply with regulatory requirements.
- Review production batch records and other related documents to verify compliance and record keeping for all mandated production processes, quality checks, testing, sampling, and sanitation activities.
- Audit quality control of raw materials, labels and meals to ensure compliance with established specifications and regulatory standards.
- Follow up with implemented programs (Good hygiene practices, HACCP, Allergen control, cleaning and sanitation, Pest Control, Equipment calibration, organic certification, etc.) to ensure compliance by all employees
- Assist in investigating and correcting quality related issues (including customer complaints) through collaboration with other units
- Participate in all regulatory, third party and customer audits and inspections, and corrective action response
- Coordinates internal and external audits which includes IMS ISO Audits, and customer Audits)
Requirements
- Bachelor’s Degree of Science preferably in Food Science or related field.
- 3 years of work experience as Quality Assurance technician in dietary supplements
- Proficient in all Microsoft applications
- Valid competency certificates preferred: HACCP certification, Allergen control training, Food recall Training, 21CFR part 111 training certifications
How to Apply
Applications letters with detailed curriculum vitae and copies of certificates
Should be forwarded to: cateringjobs9@gmail.com
By Monday July 20th 2026.
Only shortlisted applicants will be acknowledged.
Should be forwarded to: cateringjobs9@gmail.com
By Monday July 20th 2026.
Only shortlisted applicants will be acknowledged.
Frequently Asked Questions
What qualifications are typically required for a Quality Assurance Officer role in Malawi?
Most employers seek candidates with a diploma or degree in a relevant field such as applied sciences, engineering, or food technology, depending on the industry. Practical experience in quality control or assurance, even through internships, is highly valued. Some roles might also require certifications related to ISO standards or specific industry quality management systems.
What does a typical day look like for a Quality Assurance Officer in Malawi?
A typical day often involves monitoring production processes, conducting inspections and tests on products, and documenting quality data. You'll likely spend time ensuring compliance with local regulations and international standards, and collaborating with production teams to address non-conformities. Some days may also include auditing suppliers or participating in quality improvement initiatives.
Are there specific work culture aspects or expectations for QA professionals in Malawi I should be aware of?
Professionalism, respect for hierarchy, and a collaborative approach are highly valued in Malawian workplaces. As a QA Officer, you're expected to be diligent, detail-oriented, and capable of clear communication, especially when identifying issues without causing undue conflict. Punctuality and commitment to deadlines are also important expectations.
What are the realistic career progression opportunities for a Quality Assurance Officer in Malawi?
With experience, a Quality Assurance Officer can progress to roles like Senior QA Officer, Quality Assurance Supervisor, or Quality Manager within an organization. Opportunities may also arise to specialize in specific areas such as quality systems auditing or process improvement. Continuing professional development and acquiring further certifications can significantly enhance these progression paths.
What kind of benefits package can I generally expect as a full-time Quality Assurance Officer in Malawi?
Full-time roles typically include benefits such as paid annual leave, sick leave, and possibly contributions to a pension fund. Many employers also provide medical aid or health insurance schemes, although the specifics vary greatly by company size and sector. Other benefits might include transport allowances or meal subsidies.
What should I focus on when applying for a Quality Assurance Officer role in Malawi to stand out?
Highlight any practical experience you have with quality control tools, relevant industry standards like ISO, and problem-solving skills in your CV. During interviews, demonstrate your attention to detail, strong analytical abilities, and your understanding of local regulatory requirements where applicable. Networking within the industry and tailoring your application to each specific job description are also crucial.