The Malawi Enterprise Development Fund Limited (MEDF) is a government-owned microfinance institution whose mission is to economically empower ordinary and underserved Malawians, particularly women, youth, and persons with disabilities, through the provision of quality, affordable, and sustainable microfinance services.
Description
To lead recovery operations at MEDF to minimize loan defaults and optimize the recovery of outstanding debts.
Job Summary
- Type: full-time
- Location: Lilongwe
- Category: Finance
- Closing Date: 2026-08-12
Key Responsibilities
- Leading in the development, review and implementation of loan recovery strategies and policies across all regions to optimize loan recoveries and minimize portfolio losses
- Monitoring the overall performance of the loan portfolio in arrears, to ensure timely identification of problem loans and implementing appropriate strategies to improve loan recoveries.
- Implementing and monitoring the activity recovery plan and recovery budget, ensuring all recoveries activities are executed efficiently and within budgetary limits.
- Devising mechanisms to recover all loans in arrears within the recoveries portfolio and maintain Non-Performing Loans (NPLs) within acceptable limits of the total portfolio.
- Implementing documentation and procedures of loan recoveries in full compliance with MEDF s arrears escalation policy and other relevant guidelines.
- Establishing and maintaining strong internal control measures in line with the recoveries policy to prevent fraud and minimize losses across all regions.
- Preparing and submitting comprehensive reports on the performance of recoveries operations to senior management and the Executive team within stipulated timelines. Monitoring and facilitating prompt and professional resolution of customer inquiries and complaints related to loan recoveries. Identifying potential risks associated with loan recoveries and recommending mitigation strategies.
- Analysing to identifying trends in loan defaults and recommend improvements in lending practices
Requirements
- Bachelor’s degree in finance, Accounting, Economics, Banking, Microfinance, or Business Administration obtained from an NCHE accredited institution
- Master’s degree in finance, Accounting, Economics, Banking, Microfinance, or Business Administration obtained from an NCHE accredited institution
- Five (5) years of work experience, with at least three (3) years at management level
How to Apply
To apply, please visit: medf.mw
About the Company
Malawi Enterprise Development Fund Limited (MEDF) serves as a vital government-owned financial institution, specifically designed to stimulate economic growth and job creation across Malawi. Its core mission involves providing accessible financial solutions, primarily through loan facilities, to support small and medium enterprises (SMEs) and budding entrepreneurs. MEDF empowers Malawians by enabling them to start or expand their businesses, fostering innovation and self-reliance within communities. This dedicated fund plays a significant role in poverty reduction efforts and contributes directly to building a robust entrepreneurial ecosystem throughout Malawi's diverse regions.
Financial empowerment for Malawian businesses and individuals.
Frequently Asked Questions
What are the typical qualifications and experience needed for a Recoveries Manager role in Malawi?
Generally, a bachelor's degree in Finance, Business Administration, Law, or a related field is expected, often coupled with professional certifications in credit management. Significant experience, usually 5+ years, in credit control, debt collection, or legal recoveries within a financial institution in Malawi is crucial.
What are the common day-to-day responsibilities of a Recoveries Manager in Malawi?
Daily tasks involve managing a portfolio of non-performing loans, developing and implementing recovery strategies, and engaging with clients to negotiate repayment plans. It also includes overseeing a team, liaising with legal counsel for litigated cases, and preparing recovery reports for management.
How does the local work culture in Malawi influence the Recoveries Manager role?
Professionalism, strong negotiation skills with cultural sensitivity, and adherence to local legal frameworks are highly valued. Building respectful relationships with clients while firmly pursuing recoveries is key, often requiring patience and adaptability in varying economic conditions.
What are the realistic career progression opportunities for a Recoveries Manager in Malawi?
A Recoveries Manager can progress to senior management roles such as Head of Credit Risk, Head of Operations, or even a General Manager position within financial institutions. Opportunities might also exist in consulting or specializing in legal aspects of debt recovery.
What typical benefits can a Recoveries Manager expect in Malawi (e.g., leave, medical aid, pension)?
Standard benefits usually include annual leave, sick leave, and contributions to a pension scheme as per Malawian labor laws. Many employers also provide medical aid, life assurance, and sometimes a transport or housing allowance.
What do Malawian employers specifically look for when hiring a Recoveries Manager, and how should one apply?
Employers seek candidates with a proven track record in successful debt recovery, strong leadership skills, and an in-depth understanding of Malawian commercial law. Applications typically involve a detailed CV and cover letter outlining relevant experience, submitted online or via email as specified in the job advert.