Our client is a leading telecommunications and technology infrastructure company providing a wide range of ICT and telecom solutions across Africa. Its services include fibre optic infrastructure, telecom tower construction and maintenance, data centres, power infrastructure, cybersecurity, CCTV, and other ICT solutions..
Position Summary
Our Client is seeking an ambitious and results-driven Sales Account Manager with 3 to 5 years of commercial experience in the ICT, telecom infrastructure, or technology solutions sector. The successful candidate will be responsible for driving business growth, managing key customer relationships, and expanding our footprint across the Government and Telecom verticals. You will act as a trusted advisor to key stakeholders, ensuring sales targets are consistently met or exceeded while delivering tailored solutions that align with client requirements.
Job Summary
- Employer: NFT Consult Ltd
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Sales
- Closing Date: 2026-10-12
Key Responsibilities
- Achieve and exceed aggressive quarterly and annual sales targets through strategic account planning, upsell opportunities, and new business acquisition.
- Maintain and deepen existing relationships with strategic clients in the Government and Telecom sectors, serving as the primary point of contact for complex tenders, proposals, and contracts.
- Build, manage, and maintain a robust sales pipeline. Proactively identify new business opportunities within government ministries, regulatory bodies, telecommunications operators, and major ISPs.
- Collaborate with presales, technical teams, and operations to deliver end-to-end telecom infrastructure and enterprise IT proposals that address client challenges.
- Lead response efforts for RFIs, RFPs, and public sector tenders, ensuring compliance with government procurement guidelines and company commercial standards.
- Monitor industry trends, track competitor activities within the region, and maintain accurate sales forecasts using internal CRM systems.
Requirements
- Bachelor’s degree in Business Administration, Marketing, Telecommunications, Information Technology, or a related field.
- 3 to 5 years of proven, hands-on experience in B2B sales or key account management within the telecommunications, ICT, or technology services industries.
- Demonstrated and verifiable track record of meeting or exceeding assigned quota/sales targets.
- Direct experience in managing or acquiring accounts within Government entities and Telecommunications operators/ISPs.
- Strong understanding of telecommunications infrastructure, enterprise networks, digital solutions, or related technology products.
- Solid understanding of public sector procurement processes, government tender guidelines, and corporate purchasing workflows.
- Excellent commercial acumen, proposal writing, and contract negotiation skills.
- Exceptional verbal and written presentation skills, with the confidence to pitch to C-level executives and senior government stakeholders.
- Self-motivated, target-oriented, and resilient in navigating complex sales cycles.
- Strong network of existing contacts within target telecom and government organizations.
- Flexibility to travel across regional sites as required by client engagements
How to Apply
Apply online: career.nftconsult.com
Frequently Asked Questions
What qualifications or education do I need to become a Sales Account Manager at NFT Consult Ltd?
Most employers in Malawi require a bachelor's degree in business, marketing, or a related field for this role. Professional certifications in sales or account management from recognized institutions are advantageous. Prior experience in B2B sales or consulting services is often preferred.
What are the typical day-to-day responsibilities of a Sales Account Manager?
You will manage client relationships, identify new business opportunities, and prepare sales proposals and reports. Regular travel to meet clients across Malawi is common. You will also collaborate with internal teams to deliver solutions that meet client needs.
How does local work culture in Malawi affect this sales role?
Malawian business culture values personal relationships and trust-building, so face-to-face meetings are essential. Punctuality is appreciated, though flexibility with time is sometimes expected. Respect for hierarchy and formal communication styles are important in client interactions.
What career progression opportunities exist for Sales Account Managers in Malawi?
With strong performance, you can advance to senior account manager, sales team lead, or business development manager roles. Some professionals transition into regional sales positions covering Southern Africa. Building a strong client network in Malawi significantly accelerates promotion prospects.
What benefits are typically offered for this type of position in Malawi?
Benefits usually include annual leave as mandated by Malawian labor law, which is typically 24 days per year. Some employers provide medical aid or health insurance, though coverage varies considerably. Pension contributions through the National Pension Scheme are standard, with some companies offering supplementary schemes.
How should I apply for a Sales Account Manager role, and what do Malawian employers look for?
Submit a tailored CV and cover letter highlighting measurable sales achievements and local market knowledge. Employers prioritize candidates with proven track records, existing networks, and strong communication skills. Prepare for multiple interview rounds and be ready to demonstrate your understanding of Malawi's business environment.