Job Summary
- Type: full-time
- Location: Nkhotakota
- Category: Security
- Closing Date: 2026-08-10
Key Responsibilities
- Plan, organise, lead, and supervise all security guards on duty.
- Prepare and manage duty rosters and work plans.
- Coordinate the deployment of security guards to designated posts.
- Evaluate the performance of security personnel and submit regular reports to management.
- Conduct routine patrols throughout the lodge to safeguard guests, staff, company property, and assets.
- Monitor, prevent, and respond to criminal or suspicious activities on the premises.
- Train, mentor, and induct new security guards while enforcing discipline and compliance with security procedures.
- Conduct investigations into security incidents and represent management when dealing with the Malawi Police Service or appearing in court where required.
- Ensure all night-shift guards remain alert by conducting regular radio communication checks.
- Conduct weekly foot drills/parades to maintain discipline, fitness, and operational readiness.
- Enforce the lodge’s zero-tolerance policy on alcohol, ensuring no security personnel report for duty carrying, under the influence of, or smelling of alcohol.
- Handle and supervise security dogs and conduct patrols within assigned sectors.
- Resolve conflicts professionally and maintain a safe and secure working environment.
- Perform any other duties assigned by management.
Requirements
- Must be a retired soldier from the Malawi Defence Force (MDF).
- Minimum of a Malawi School Certificate of Education (MSCE). Additional qualifications in security management, law enforcement, or a related field will be an added advantage.
- Proven experience in supervising security personnel and managing security operations.
- Strong leadership, planning, organisational, and team management skills.
- Good knowledge of security operations, investigations, emergency response procedures, and crime prevention.
- Ability to prepare professional reports and communicate effectively with management, the Malawi Police Service, and the courts.
- Experience in training and mentoring security personnel while maintaining discipline and professionalism.
- Experience in handling security dogs will be an added advantage.
- Physically fit and willing to work 12-hour rotating shifts, including weekends and public holidays.
- Excellent conflict resolution, decision-making, and problem-solving skills.
- High standards of integrity, discipline, professionalism, and reliability.
- Must have a clean disciplinary and criminal record.
How to Apply
– A cover letter.
– An updated Curriculum Vitae (CV).
– Copies of relevant academic and professional certificates.
– Contact details of three traceable referees, including at least one from the Malawi Defence Force or a previous employer.
Applications should be sent by email to: office@nkhotakota-pottery-lodge.com with the subject line: Application – Security Supervisor
Application Deadline: 10th August 2026. Only shortlisted candidates will be contacted. Qualified retired Malawi Defence Force personnel who meet the above requirements are strongly encouraged to apply.
About the Company
Nkhotakota Pottery Lodge is a unique hospitality establishment located on the tranquil shores of Lake Malawi, near the town of Nkhotakota. It offers comfortable accommodation to tourists and visitors, providing a serene lakeside retreat in this picturesque region. Beyond lodging, the lodge is renowned for its vibrant pottery workshop, where skilled artisans craft traditional Malawian ceramics. Guests can observe the intricate pottery-making process and purchase distinctive, locally produced items from its shop, contributing directly to the local economy. This long-standing lodge stands as a significant employer and a cultural hub within the Nkhotakota district of Malawi.
Experience authentic Malawian hospitality and handcrafted pottery by Lake Malawi.
Frequently Asked Questions
What qualifications, certifications, or education are typically needed for a Security Supervisor role in a Malawian lodge?
Candidates generally require a secondary school certificate and proven experience in security operations, ideally within a hospitality setting. Formal security training or certifications focusing on areas like surveillance, incident management, and patrol supervision are highly advantageous.
What are the common day-to-day responsibilities for a Security Supervisor at a lodge in Malawi?
Daily duties include supervising the security team, conducting patrols, monitoring CCTV systems, and ensuring the safety of guests, staff, and lodge property. This role also involves incident reporting, enforcing security protocols, and coordinating with management on safety procedures.
What is the local work culture like, and what are key expectations for a Security Supervisor in a Malawian lodge?
The work culture often values professionalism, reliability, and excellent guest service, emphasizing adherence to security standards and teamwork. Key expectations include strong communication skills, the ability to work flexible shifts including nights and weekends, and a proactive approach to safety.
What are the realistic career progression or growth paths for a Security Supervisor in Malawi's hospitality sector?
Successful Security Supervisors can advance to positions like Head of Security or Security Manager within larger lodges or hotel chains in Malawi. Further opportunities might involve specialized training in risk assessment or transitioning into corporate security management roles.
What typical benefits, such as leave, medical aid, or pension, can a Security Supervisor expect from a Malawian lodge employer?
Employees can expect annual leave entitlements as stipulated by Malawian labour laws. Many reputable employers also offer contributions towards medical aid schemes and may provide access to pension plans.
How should one apply for a Security Supervisor position in Malawi, and what do employers generally look for in candidates?
Applicants typically submit a detailed CV and cover letter, often via email or in person, highlighting relevant experience and any security training. Employers seek candidates with strong leadership abilities, a proven track record in security management, and excellent communication and problem-solving skills.