Job Expired

Trainee Business Manager
Old Mutual
Old Mutual Malawi Vacancies265
Job Description
Provides advice on a specific range of products to a specific allocated market and are individually accountable for achieving results through their own efforts.
We are looking for self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join one of Africa’s leading insurance companies.
The role at a glance is about championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, recommending and implementing “fit for purpose” financial plans and solutions.

Job Summary

Type: full-time
Location: Blantyre
Category: Sales
Closing Date: 2026-08-10

Key Responsibilities

Customer Service: Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries, and investigating and resolving customer problems.
Solutions Analysis: Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
Receiving Visitors: Receive visitors and assist with various requests for information, referring more complex matters to colleagues.
Customer Relationship Management (CRM) Data: Schedule follow-up actions and enter relevant information into the CRM system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer’s level of interest, and to identify and respond to areas requiring further information or explanation.
Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.
Operational Compliance: Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.
Business Development: Monitor and assess sales and market data for a specific geographic region that will assist management in identifying areas in the market where business can be developed.
Sales Opportunities Creation: Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.
Data Exploration: Conduct research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
Network of Influence: Demonstrate understanding of the value of networking by participating in and contributing to a network of people, technologies, and ideas both inside and outside the company.
Responsible for the procurement of new business
Expand sales of products and services with existing customers
Work mainly on own leads

Requirements

Skills: Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships
Competencies: Action Oriented, Balances Stakeholders, Builds Networks, Collaborates, Communicates Effectively, Customer Focus, Drives Results, Ensures Accountability
Education: Bachelor Of Business: Accounting And Business Administration, NQF Level 5 – Higher, Advance or Occupational Certificate or equivalent

How to Apply

Apply Now

About the Company

Old Mutual is a South African investment, savings, insurance, and banking group, operating across Africa. Headquartered in Cape Town, the company is listed on the Johannesburg Stock Exchange, the Zimbabwe Stock Exchange, the Namibian Stock Exchange, and the Botswana Stock Exchange.

Website: https://www.oldmutual.co.mw/

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Frequently Asked Questions

What qualifications are typically required for a Trainee Business Manager role in Malawi's financial sector?

Typically, a Bachelor's degree in Business Administration, Marketing, Finance, or a related field is preferred. Strong academic performance and a keen interest in financial services are often more important than prior extensive work experience for a trainee role. Employers also value excellent communication, analytical, and problem-solving skills.

What are the common day-to-day responsibilities for a Trainee Business Manager focusing on sales?

Daily tasks often involve learning about various financial products and services, assisting senior business managers, and engaging with potential clients to understand their needs. You would also participate in sales meetings, undergo structured training programs, and help with administrative duties related to client accounts and sales reporting. The role heavily focuses on developing sales skills and building a client portfolio under supervision.

What is the typical work culture and expectations for a sales role in a financial institution in Malawi?

The work culture is generally professional, target-driven, and emphasizes building strong client relationships within the Malawian context. Expect a collaborative environment where continuous learning and adherence to financial regulations are highly valued. There is a strong expectation for proactive engagement with clients and consistent effort to meet sales objectives.

What realistic career progression paths are available after completing a Trainee Business Manager program?

Upon successful completion of the trainee program, you can realistically progress to roles like Junior Business Manager, Account Manager, or Client Relationship Officer. Strong performance and continued professional development can open doors to more senior management positions or specialized roles within specific financial product lines. Career growth is often performance-driven and supported by ongoing training and mentorship opportunities.

What are the typical benefits offered for this type of role by reputable employers in Malawi?

Reputable employers in Malawi generally offer a comprehensive benefits package, including medical aid, a pension scheme, and standard annual and sick leave. Performance-based incentives or bonuses may also be available, encouraging strong sales results. Specific benefits can vary but are designed to support employee well-being and long-term financial security.

How should one apply for such a trainee position, and what do Malawian employers specifically look for?

Applications are typically submitted online through the company's career portal or via email, requiring a detailed CV and a compelling cover letter. Malawian employers look for candidates who demonstrate strong communication skills, an eagerness to learn, and a genuine passion for the financial services industry. Highlighting any volunteer work or leadership roles that showcase initiative and interpersonal abilities can also be beneficial.

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