SUCOMA Savings and Credit Cooperative is a financial cooperative committed to providing savings and credit services to its members. The SACCO seeks to recruit a qualified, experienced, and motivated individual to fill the position of Human Resources and Administration Officer.
Job Purpose
The Human Resources and Administration Officer will be responsible for supporting the effective management of human resources, ensuring compliance with employment laws and internal policies, and promoting good employee relations and performance.
Job Summary
- Employer: Sucoma Sacco
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Human Resources
- Closing Date: 2026-10-31
Key Responsibilities
- Manage recruitment, selection, and placement of employees.
- Maintain accurate and up-to-date employee records and personal files.
- Prepare employment contracts, appointment letters, and other HR documents.
- Support staff performance management, appraisal, and development.
- Coordinate staff training and professional development programmes.
- Ensure compliance with labour laws, HR policies, and employment regulations.
- Assist in preparing payroll information and managing staff benefits.
- Handle staff grievances, disciplinary matters, and employee welfare issues.
- Monitor staff attendance, leave, and other HR-related records.
- Prepare periodic HR reports for management.
- Support the development and review of HR policies and procedures.
- Management of SACCO Motor Vehicles and Motorcycles
- Organize meetings
- Perform any other duties assigned by management.
Requirements
- A Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
- At least three years of relevant experience in human resource management.
- Good knowledge of Malawi’s labour laws and HR practices.
- Strong communication, interpersonal, and organisational skills.
- Good computer skills, especially in Microsoft Word and Excel.
- High levels of integrity, confidentiality, and professionalism.
How to Apply
About the Company
Sucoma Sacco is a savings and credit cooperative society serving employees of the Sugar Corporation of Malawi (Sucoma) and associated communities. Based in the sugar-growing regions of southern Malawi, particularly around Nchalo in Chikwawa District, the cooperative provides financial services including savings facilities, affordable credit, and investment products to its members. As a member-owned financial institution, Sucoma Sacco operates under Malawi's cooperative society regulations and plays a significant role in promoting financial inclusion among agricultural sector workers in the Lower Shire Valley. The organization supports its members in building financial resilience through collective savings and access to low-interest loans.
Financial services for sugar industry workers in Malawi.
Frequently Asked Questions
What qualifications or education do I need to become a Human Resources and Administration Officer at a SACCO in Malawi?
Most employers require a Diploma or Bachelor's Degree in Human Resource Management, Business Administration, or a related field from a recognized institution like MIM or UNIMA. Professional certifications such as IPMZ or CHRP are highly valued and can improve your competitiveness. Prior experience in HR or administration, even in volunteer roles, strengthens your application.
What are the typical day-to-day responsibilities of this role?
You will handle employee recruitment and onboarding, maintain personnel records, and ensure compliance with Malawi labor laws. Daily tasks include managing leave schedules, processing payroll inputs, coordinating staff training, and supporting disciplinary procedures. You also oversee general administration such as office supplies, correspondence, and facility management.
How does workplace culture and employer expectations differ in Malawian SACCOs compared to private companies?
SACCOs emphasize member-service values, financial prudence, and community accountability, so expect collaborative decision-making and strict adherence to cooperative principles. Employers value loyalty, punctuality, and respect for hierarchy, with less emphasis on rapid individual advancement than in corporate settings. Dress codes tend to be formal, and relationship-building with stakeholders is essential.
What career progression opportunities exist for HR and Administration Officers in Malawi's cooperative sector?
With experience, you can advance to Senior HR Officer, HR Manager, or General Manager positions within your SACCO or move to larger financial cooperatives. Some professionals transition to consultancy, government regulatory bodies like RBM, or pursue further studies to enter academia. Networking through MUSCCO and IPMZ events opens doors to regional opportunities in the SADC cooperative movement.
What benefits are typically offered for this position in Malawian SACCOs?
Benefits usually include paid annual leave as mandated by the Employment Act, medical aid through schemes like MASM or Liberty Health, and pension contributions to NICO or other approved funds. Some SACCOs offer staff loans at favorable rates, funeral assistance, and performance bonuses depending on institutional profitability. Always confirm specific benefits during your interview as packages vary by SACCO size and financial health.
How should I apply for this role, and what do Malawian SACCO employers prioritize in candidates?
Submit a tailored CV and cover letter through advertised channels such as newspaper listings, the SACCO's website, or job portals like MyJobo; follow all application instructions precisely. Employers prioritize demonstrated integrity, confidentiality, and familiarity with Malawi's Cooperative Societies Act and labor regulations. Highlight any experience with SACCO operations, financial literacy, and community engagement to stand out.