The Malawi Revenue Authority (MRA), an organization entrusted with the assessment, collection, and accounting for tax revenues for the Malawi Government is inviting applications from versatile and suitably qualified candidates to fill the above vacant position in the Human Resource Division.
Overall Objective
This role leads the Malawi Revenue Authority’s human resources and organisational development function by aligning the HR Strategy with business objectives to optimize human capital. The position drives the talent management agenda, implements key HR initiatives, and delivers effective resourcing and performance management solutions. Additionally, the role builds strong strategic partnerships across the organisation to maximise resource utilization and foster a collaborative workforce.
Job Summary
- Employer: Malawi Revenue Authority (MRA)
- Job Type: Full-time
- Location: Lilongwe, Malawi
- Category: Human Resources
- Closing Date: 2026-10-10
Key Responsibilities
- Providing Leadership, Direction and strategy on all Human resources issues.
- Developing human resources operational and financial strategies by estimating, forecasting and anticipating requirements, trends and variances, aligning monetary resources.
- Contributing to formulation and implementation of organisational strategy and corporate plan.
- Leading the formulation of Human Resource policies, operational guidelines, and procedures in line with organisational objectives to optimize productivity.
- Formulating and implementing employee development strategies and plans through recruiting, training, coaching, counselling and disciplining staff, planning, monitoring, appraising, and reviewing staff contributions, maintaining compensation determining production.
- Driving the Authority initiatives to improve ethics, culture and facilitate change management.
- Formulating various Human Resources metrics to measure and evaluate the impact of Human Resources in the Authority.
- Developing and maintaining competitive remuneration and Terms and Conditions of Service able to attract, retain and motivate professional staff.
- Ensuring the Authority has an optimal number of well-trained, appropriately skilled, and highly motivated employees to achieve its objectives
- Overseeing the development of Organisational design, structures and accountabilities.
Requirements
- A Bachelor’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Psychology or any other relevant discipline from a recognized institution.
- A Master’s Degree in Human Resource Management, Business Administration, Public Administration, Industrial Psychology or a related field from a recognized institution.
- A minimum of ten (10) years’ post-qualification experience in Human Resources and Organizational Development, with at least five (5) years served at executive leadership level.
- Professional certification in Human Resources, Organizational Development or a related discipline will be an added advantage.
- Full Member in good standing of the Institute of People Management Malawi (IPMM) or an equivalent recognized professional body.
- Broad knowledge and experience in employment law, compensation, manpower planning and staff development, employee relations, safety, and training and performance management.
- Must demonstrate executive presence and candor.
- Excellent interpersonal and coaching skills.
- Demonstrated ability to lead and develop Human Resources staff members.
- Demonstrated ability to interact effectively with fellow executives and the Board of Directors.
- Evidence of the practice of a high level of confidentiality.
- Excellent organisational skills.
How to Apply
To apply, please visit: careers.mra.mw
About the Company
The Malawi Revenue Authority (MRA) is an agency of the Government of Malawi responsible for assessment, collection, and accounting for tax revenues in Malawi. Based in Malawi, the MRA plays a crucial role in the country's economic development by collecting taxes and ensuring compliance with tax laws. With its headquarters likely in Lilongwe or Blantyre, the MRA operates across Malawi, serving taxpayers and contributing to the country's revenue. The MRA's core function is to generate revenue for the Malawi government, which is used to fund public services and infrastructure development. By carrying out its mandate, the MRA helps to promote economic growth and stability in Malawi.
Collecting revenue for Malawi's development
Website: https://www.mra.mw/about
Frequently Asked Questions
What qualifications and certifications are typically required for a Director-HR role at a parastatal like MRA in Malawi?
Most Director-level HR positions in Malawian parastatals require a Master's degree in Human Resources, Business Administration, or Industrial Psychology, plus professional certifications like CHRP or IPMZ. Candidates usually need 10+ years of progressive HR experience, with at least 5 years in senior management. Membership in the Malawi Institute of Management or similar professional bodies strengthens your application.
What are the typical day-to-day responsibilities of a Director of HR and Organizational Development at MRA?
You will oversee strategic workforce planning, talent acquisition, and performance management systems for hundreds of employees across Malawi. Daily activities include advising senior leadership on labor matters, managing industrial relations with trade unions, and driving organizational change initiatives. You also ensure compliance with Malawi's Employment Act and public service regulations.
How does the work culture and leadership style differ in Malawian government agencies compared to private sector HR roles?
Parastatal environments emphasize hierarchy, protocol, and consensus-building with multiple stakeholders including government ministries. Decision-making tends to be slower due to bureaucratic processes and public accountability requirements. Success requires patience with formal procedures and strong relationship-building skills across diverse political and administrative landscapes.
What career progression opportunities exist after serving as Director of HR at MRA?
Directors can advance to Deputy Commissioner General or Commissioner General positions within the revenue authority itself. Some transition to similar director roles in larger ministries, the Reserve Bank of Malawi, or international organizations operating in the region. Others move into consulting or academic leadership in human resource management.
What benefits typically accompany senior HR director positions in Malawian parastatals?
Benefits usually include comprehensive medical aid coverage for you and dependents, a contributory pension scheme through the Public Service Pensions Fund, and generous annual leave entitlements. Many parastatals provide housing or housing allowances, official vehicles or transport allowances, and opportunities for international training. Specific packages vary by employer and grade level.
How should I prepare my application to stand out for this Director-HR position at MRA?
Tailor your CV to highlight measurable achievements in organizational transformation, labor dispute resolution, and public sector HR reforms. Obtain strong references from senior government officials or recognized HR professionals who can attest to your integrity and leadership. Demonstrate knowledge of MRA's strategic objectives and Malawi's tax administration challenges in your cover letter.