Malawi Housing Corporation (MHC) is the premier provider of housing and ancillary services in Malawi, established by the Malawi Housing Act of 1964 (Cap. 32:02). Our mandate is to construct houses, develop plots, and maintain existing properties. In December 2016, the Act was amended to allow the Corporation to operate as a commercial entity, expanding our role in providing decent and affordable housing.
We are seeking highly qualified and experienced professionals to fill the following key positions. Ideal candidates will possess a strong combination of academic excellence, professional certifications, proven experience, and the specific competencies required to drive our strategic objectives.
Established Position: ICT Officer (Re-advertised)
Location: Head Office, Blantyre
Grade: HC 7
Reporting to: Principal ICT Officer
We are seeking highly qualified and experienced professionals to fill the following key positions. Ideal candidates will possess a strong combination of academic excellence, professional certifications, proven experience, and the specific competencies required to drive our strategic objectives.
Established Position: ICT Officer (Re-advertised)
Location: Head Office, Blantyre
Grade: HC 7
Reporting to: Principal ICT Officer
Job Summary
- Type: full-time
- Location: Blantyre
- Category: Information Technology
- Closing Date: 2026-07-16
Key Responsibilities
- Provide 1st/2nd-line support for hardware, software, network, and peripheral issues.
- Resolve user-reported problems promptly (in person, via phone, or remotely).
- Maintain a ticketing system for incident tracking and resolution.
- Install, configure, and maintain servers, workstations, routers, switches, and firewalls.
- Monitor network performance, security, and availability.
- Manage user accounts, permissions, and access controls (e.g., Active Directory, 0365)
- Deploy and update operating systems, applications, anc security patches.
- Manage inventory of ICT assets (licenses, hardware, software).
- Coordinate procurement and lifecycle replacement of equipment.
- Implement and enforce cyber security policies (backups, antivirus, firewalls, VPNs).
- Conduct regular security audits and risk assessments
- Oversee server rooms, cabling, UPS systems, and cloud services.
- Plan and execute system upgrades/migrations with minimal downtime.
- Develop user guides and train staff on ICT tools and best
- Maintain technical documentation (network diagrams, configurations, procedures).
- Assist in implementing ICT projects (e.g., new software, network expansions).
- Liaise with vendors and service providers for solutions and support.
Requirements
- Bachelor’s Degree in Information Communication Systems or a related field.
- A minimum of three (3) years of experience in IT support administration.
- Proficiency in Windows/Linux server administration.
- Networking expertise (TCP/IP, DNS, DHCP, VLANs).
- Proficiency with the Microsoft 365 suite (Exchange, SharePoint, Teams).
- Strong hardware troubleshooting skills (PCs, printers, servers).
- Knowledge of cyber security principles (firewalls, encryption, endpoint protection).
- Strong problem-solving and communication skills.
How to Apply
Interested candidates who meet the above requirements should submit their applications. Please ensure you indicate the position you are applying for.
The application should include:
An application letter.
An updated Curriculum Vitae (CV).
Copies of academic and professional certificates.
Names of 3 traceable referees.
Send your application via ONE of the following methods:
By Post/Hand Delivery:
The Chief Executive Officer
Malawi Housing Corporation
P.O. Box 414
BLANTYRE
By Email: jobapplication@mhc.mw
(Please note: This is the designated email for applications. Do not send applications to the CEO’s personal or direct email address.)
Email Subject Line Format:
When applying via email, please use the following subject line format to ensure your application is properly sorted:
“APPLICÁTION FOR [POSITION TİTLE] – [YOUR FULL NAMEJ”
Application Timeline & Acknowledgment:
Closing Date: 16th July, 2026. Applications received after this date will not be considered.
The application should include:
An application letter.
An updated Curriculum Vitae (CV).
Copies of academic and professional certificates.
Names of 3 traceable referees.
Send your application via ONE of the following methods:
By Post/Hand Delivery:
The Chief Executive Officer
Malawi Housing Corporation
P.O. Box 414
BLANTYRE
By Email: jobapplication@mhc.mw
(Please note: This is the designated email for applications. Do not send applications to the CEO’s personal or direct email address.)
Email Subject Line Format:
When applying via email, please use the following subject line format to ensure your application is properly sorted:
“APPLICÁTION FOR [POSITION TİTLE] – [YOUR FULL NAMEJ”
Application Timeline & Acknowledgment:
Closing Date: 16th July, 2026. Applications received after this date will not be considered.
Frequently Asked Questions
What are the typical qualifications and certifications expected for an ICT Officer role at a Malawian parastatal like Malawi Housing Corporation?
A Bachelor's degree or an advanced diploma in Information Technology, Computer Science, or a related field is generally required. Relevant professional certifications like CompTIA A+, Network+, or CCNA are often highly valued and can give candidates an advantage.
What are the common day-to-day responsibilities for an ICT Officer in a Malawian organization?
Day-to-day duties typically include providing technical support to staff, maintaining network infrastructure, and troubleshooting hardware and software issues. You would also be involved in system administration, ensuring data security, and assisting with IT asset management.
What are the general work culture and expectations for an ICT professional working in a Malawian parastatal?
Expect a structured environment with emphasis on adherence to established procedures and teamwork to resolve technical challenges. Punctuality, respect for hierarchical structures, and resourcefulness in adapting solutions to local conditions are generally highly valued.
What are the realistic career progression opportunities for an ICT Officer within a Malawian parastatal?
An ICT Officer can typically progress to roles such as Senior ICT Officer, Systems Administrator, or Network Administrator with sufficient experience and further specialization. Opportunities for advancement to IT Managerial positions may also arise over time, often requiring additional leadership training.
Beyond technical skills, what do Malawian employers typically look for in an ICT Officer candidate during the application and interview process?
Employers in Malawi look for candidates with strong problem-solving abilities, adaptability to local resource constraints, and excellent communication skills to support diverse users. A demonstrated ability to work collaboratively within a team and commitment to continuous learning in a dynamic IT landscape are also highly regarded.