Telekom Networks Malawi Plc invites applications from qualified professionals to manage and support critical enterprise applications.
Job Purpose
Manage, maintain, and support enterprise applications ensuring availability, security, integration, and optimal performance.
Job Summary
- Type: full-time
- Location: Blantyre
- Category: Information Technology
- Closing Date: 2026-07-30
Key Responsibilities
- Administer enterprise systems: ERP, HR Systems, Procurement Systems, Ticketing Systems
- Troubleshoot and resolve application issues within SLA
- Manage system configurations, updates, and patches
- Support Active Directory, DNS, and Microsoft Office 365
- Ensure IT security compliance and address audit/vulnerability findings
- Implement and test Disaster Recovery Plans
- Produce performance reports and maintain system documentation
Requirements
- Bachelor’s Degree in Computer Science, IT, Information Systems, or related field
- Minimum 3 years’ experience in enterprise applications administration
- Linux & Windows Server Administration, SQL scripting
- Active Directory, DNS, Microsoft Office 365
- System integrations, troubleshooting, IT security
- Access control and monitoring tools
- Technical proficiency, analytical thinking, communication, teamwork, attention to detail, and documentation skills.
How to Apply
Submit: Application letter, updated CV, and relevant certificates to:
The Human Resources and Administration Director
Telekom Networks Malawi Plc
P.O. Box 3039, Blantyre
Or via the email address in the official vacancy notice before the deadline.
About the Company
Telekom Networks Malawi Plc (TNM Plc) is a prominent mobile telecommunications provider, recognized as Malawi's first cellular network operator, having launched services in 1997. This publicly listed company on the Malawi Stock Exchange offers a comprehensive suite of services, including mobile voice, data, internet, and innovative value-added solutions like the pioneering TNM Mpamba mobile money service across Malawi. Dedicated to advancing digital inclusion, TNM Plc continually invests in expanding its network infrastructure and introduces cutting-edge technologies to serve individuals and businesses throughout the nation. Its operations are vital for connecting communities and fostering socio-economic growth within Malawi.
Always with You
Frequently Asked Questions
What educational background and certifications are typically expected for an IT Applications Administrator specializing in enterprise services in Malawi?
Employers generally look for a Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications such as ITIL, CompTIA Server+, or vendor-specific certifications (e.g., Microsoft Certified: Azure Administrator Associate) are highly advantageous. Practical experience with enterprise-level applications and operating systems is often prioritized.
What are the common day-to-day responsibilities of an IT Applications Administrator for enterprise services in a Malawian telecommunications company?
Daily tasks often involve monitoring application performance, troubleshooting user issues, and performing routine maintenance like patching and updates for core business systems. You would also be responsible for user access management, ensuring data integrity, and contributing to system upgrades and new application deployments. Collaboration with various departments to support their application needs is also crucial.
What is the typical work culture and what are the general expectations for IT professionals in a Malawian corporate environment?
The work culture in Malawian corporates often emphasizes respect, collaboration, and a hierarchical structure. Punctuality, strong problem-solving skills, and a proactive approach to maintaining system uptime are highly valued. Expect to work as part of a team, adapting to local communication styles and demonstrating commitment to service delivery.
What are the realistic career progression and growth paths for an IT Applications Administrator in Malawi, especially within the telecommunications industry?
Career progression often leads to roles like Senior Applications Administrator, Systems Analyst, IT Project Manager, or specializing further into areas like Database Administration or Cloud Operations. Continuous learning, acquiring new skills in emerging technologies, and demonstrating leadership can significantly accelerate your growth within the sector. Opportunities may also arise in IT management or consulting.
What common benefits package, including leave, medical aid, and pension, can one expect for an IT Applications Administrator role in Malawi?
Standard benefits usually include annual leave, sick leave, and potentially compassionate leave, aligned with Malawian labor laws. Most reputable employers offer a medical aid scheme for employees and their immediate families, and a pension fund contribution plan. Other benefits might include life assurance or a transport allowance, varying by company policy.
What do Malawian employers typically look for in applications and interviews for an IT Applications Administrator role, and what's the best way to apply?
Employers seek candidates with a strong technical foundation, practical experience, and proven problem-solving abilities demonstrated through their CV and cover letter. During interviews, highlight your hands-on experience, understanding of enterprise systems, and soft skills like teamwork and communication. Tailor your application to the specific requirements outlined in the job advertisement and ensure all requested documents are submitted promptly.