Applications are invited from suitably qualified candidates to fill the vacant position below:
MOBILE MONEY INTEGRATIONS SPECIALIST
Reporting to the Manager, Mobile Money Systems in the Information Services Division, the Mobile Money Integrations Specialist is responsible for executing Mobile Money application integrations with internal and external systems in line with TNM policies, procedures, and solution architecture. The role focuses on developing end-to-end integration solutions, working with APIs, and ensuring seamless interoperability between the Mobile Money platform and payment or financial systems.
Job Summary
- Employer: Telekom Networks Malawi Plc
- Job Type: Full-time
- Location: Blantyre, Malawi
- Category: Information Technology
- Closing Date: 2026-10-15
Key Responsibilities
- Scope new solutions relating to third-party integrations in line with approved solution architecture.
- Develop end-to-end integration solutions in response to business requirements and submit solutions to the Senior Specialist for approval.
- Troubleshoot and resolve technical issues relating to third-party integrations.
- Patch bugs and vulnerabilities identified in third-party integrations.
- Conduct thorough testing of Mobile Money integrations to identify and resolve technical issues and bugs.
- Develop technical specifications for new Mobile Money integrations in liaison with users and the Senior Specialist.
- Conduct disaster recovery testing for all third-party integrated services.
- Maintain up-to-date documentation of software solutions for third-party integrations and their administration.
- Develop and maintain automated tests to ensure Mobile Money integration solutions meet approved business requirements.
- Develop software solutions to meet requirements submitted by the Business Development function.
- Collaborate with cross-functional teams, system vendors, and business stakeholders to deliver reliable and innovative Mobile Money integration solutions.
- Identify opportunities for innovation and recommend new features or improvements to enhance Mobile Money integrations.
- Ensure all integration solutions comply with TNM policies, procedures, security requirements, and applicable regulatory requirements.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, or an equivalent qualification.
- Demonstrable experience in software development and/or DevOps engineering.
- Practical knowledge and experience in developing and managing system integrations.
- Practical knowledge of APIs and integration technologies.
- Proficiency in Python and JavaScript programming will be required.
How to Apply
Apply by email: vacancy@tnm.co.mw
About the Company
Telekom Networks Malawi Plc (TNM Plc) is a prominent mobile telecommunications provider, recognized as Malawi's first cellular network operator, having launched services in 1997. This publicly listed company on the Malawi Stock Exchange offers a comprehensive suite of services, including mobile voice, data, internet, and innovative value-added solutions like the pioneering TNM Mpamba mobile money service across Malawi. Dedicated to advancing digital inclusion, TNM Plc continually invests in expanding its network infrastructure and introduces cutting-edge technologies to serve individuals and businesses throughout the nation. Its operations are vital for connecting communities and fostering socio-economic growth within Malawi.
Always with You
Frequently Asked Questions
What qualifications or certifications do I need to become a Mobile Money Integrations Specialist in Malawi?
Most employers require a bachelor's degree in Computer Science, Information Technology, or Software Engineering. Certifications in mobile payment systems, API development, or fintech platforms like M-Pesa are highly valued. Practical experience with REST APIs, SQL databases, and programming languages such as Java or Python is essential.
What are the typical day-to-day responsibilities of this role?
You will design, develop, and maintain integrations between mobile money platforms and banking or merchant systems. Daily tasks include troubleshooting transaction failures, writing technical documentation, and collaborating with telecom engineers and external partners. You may also test new features before deployment to ensure system reliability.
How does workplace culture in Malawi's telecom sector affect this role?
Malawian telecom workplaces emphasize hierarchy and respect for senior management, so clear communication protocols matter. Punctuality is expected, though flexibility exists for urgent system outages. Team collaboration is common, and you may need to work outside regular hours during critical integrations or service disruptions.
What career progression opportunities exist for Mobile Money Integrations Specialists in Malawi?
With experience, you can advance to Senior Integration Engineer, Solutions Architect, or Fintech Product Manager roles. Some professionals move into consultancy or join international NGOs and banks expanding digital financial services. Continuous learning in cloud technologies and cybersecurity strengthens promotion prospects.
What benefits should I expect from employers like Telekom Networks Malawi Plc?
Standard benefits typically include annual leave, medical aid coverage, and pension contributions compliant with Malawi's labor laws. Larger telecom firms may offer performance bonuses, airtime allowances, and professional development funding. Always confirm specific benefits during your interview, as packages vary by employer and seniority level.
How should I apply and what do Malawian employers prioritize in candidates?
Apply through official company career portals or reputable job boards like MyJobo and LinkedIn. Employers prioritize demonstrated API integration experience, problem-solving skills, and knowledge of local mobile money regulations. A well-structured CV highlighting specific projects and a cover letter tailored to Malawi's fintech landscape improve your chances.